Business Support Officer

Triumph Consultants Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local authority consultancy is seeking an Administrator for Town Planning in Morden. This role involves providing administrative and technical support to Planning Officers and Building Control Surveyors. Candidates should have excellent customer service skills, experience in public service, and knowledge of IT systems like MS Office. The position is office-based, requires a commitment to team collaboration, and is available for immediate start, offering a competitive hourly rate for a 6-month contract.

Qualifications

• Experience in providing front-line services to the public.
• Ability to take a flexible approach to work issues.
• Experience in supporting Planning Officers and Building Control Surveyors.

Responsibilities

• Provide business and technical support to Planning Officers and Building Control Surveyors.
• Deliver a wide range of front-line services to the public.
• Work collaboratively within a multi-discipline team.

Skills

Great customer service skills

Good written and numeracy ability

Experience in using MS Office Software

Knowledge of Planning and Highway asset systems

Ability to prioritize tasks

Tools

MS Office Software

Planning systems

Highway asset systems

Job description

Administrator - Town Planning

Job Ref: Merton 5285499

Pay Rate: £19.46 per hour PAYE

Hours per week: 35 hours per week, Monday–Friday

Contract length: This opening assignment is for 6 months

Location and postcode: Morden, SM4 5DX

Office based only

Candidates must be available for immediate start

In order to apply for this role you will have great customer service and admin skills and ideally previous experience working within a local authority town planning or property team.

The role:

We are seeking an Administrator/ Business Support Officer for approximately 6 months.

This role sits in the newly formed Place Administration Hub which provide business support across a variety of services within the Environment Civic Pride & Climate and Housing and Sustainable Development Departments.

You will be working as part of a team the post holder will be required to provide business and technical support to Planning Officers, Building Control Surveyors and Highways Inspectors and provide a wide range of front-line services to the public. Knowledge of these services is highly desirable with a strong commitment to working across a multi-discipline team.

You will have excellent customer care skills together with good written and numeracy ability will be essential as well as experience in using a variety of IT systems including MS Office Software, Planning systems and Highway asset systems.

Key accountabilities:

• Provide business and technical support to Planning Officers, Building Control Surveyors and Highways Inspectors and provide a wide range of front-line services to the public.

Key requirements:

• Excellent customer care skills together
• Experience in supporting business and technical support to Planning Officers, Building Control Surveyors and Highways Inspectors is desirable
• Experience in providing a wide range of front-line services to the public.
• Good written and numeracy ability will be essential
• Experience in using a variety of IT systems including MS Office Software, Planning systems and Highway asset systems
• Ability to take a flexible approach to work issues and to plan and prioritise work to meet tight deadlines with regard to both team and individual tasks and maintaining quality standards.

How to Apply

• Quote the Job Title and Reference Number in your application.
• Submit your CV in Word format.
• Applications are reviewed on a rolling basis—early submission is recommended.

We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.

Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.