Business Support Manager

Berkshire Healthcare Foundation Trust; Slough; On-site; GBP 32,000 - 40,000; Full time

Job summary

A UK healthcare organization is seeking a Business Support Manager to join their team in Slough. This full-time, permanent position requires a highly organized individual experienced in managing administrative processes and supervising staff. The successful candidate will assist in implementing service reviews, and will work independently in planning and prioritizing workloads. Benefits include flexible working options, generous leave, and various wellbeing initiatives. A commitment to quality care and a supportive environment is essential.

Benefits

Flexible working options

27 days' annual leave

Career development opportunities

'Cycle to Work' and car leasing scheme

Access to wellbeing tools

Staff discounts

Generous leave policies

Free parking across Trust sites

Qualifications

• NVQ 4 in Business & Administration or equivalent relevant knowledge.
• Experience of supervising junior staff.
• Ability and willingness to travel independently between locations.

Responsibilities

• Assist the Business and Performance Manager with service reviews.
• Supervise junior staff's daily tasks and recruitment.
• Plan and prioritize workload independently.

Skills

Excellent knowledge of IT packages

Experience managing data for performance

Ability to produce professional documentation

Demonstrable experience of coordinating administrative processes

Education

Business or Administrative qualification (NVQ 4)

Degree or equivalent qualification in relevant discipline

Tools

MS Office

RiO

ESR

Dragon Software

Job description

The Slough Community Mental Health Service are seeking a dynamic Business Support Manager to join our team.

If you are highly organised, able to prioritise, have experience of working with data/projects, able to maintain a professional approach when working through operational challenges, we need you!

This position is full time, permanent, working on-site five days a week at New Horizon Slough.

Main duties of the job

You'll assist the Business and Performance Manager with the implementation of the service reviews and initiatives to support its quality and performance targets.

You'll provide supervision to more junior administrative, reception and secretarial staff on a day-to-day basis, assisting with recruitment, sickness, annual leave and the day-to-day allocation of tasks and supervision in order to create a more responsive and flexible service.

Effective communication and liaison within and across a range of different departments and partner agencies including the public and service users on a range of different matters.

You'll work independently; planning and prioritising your own workload and assist in planning the work of junior colleagues.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.

Job responsibilities

The must haves for this role:

• Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge
• Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
• Demonstrable experience of coordinating administrative processes within a busy office and/or care environment and supervision of junior staff.
• Experience of managing data for performance and reporting purposes.
• Ability to produce professional documentation to a high standard (minutes, agendas)
• Ability and willingness to travel independently between locations whenrequired.

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet thecriteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Paula Brown on [e-mail] or [e-mail] wholl be delighted to help.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

Person Specification

Education/Qualifications

• Degree or equivalent qualification or demonstrable level of knowledge in a relevant discipline
• Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge.

Previous Experience

• Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
• Demonstrable experience of coordinating administrative processes within a busy office and/or care environment.
• Experience of managing data for performance and reporting purposes
• Experience of supervision of staff including performance and absence management.

Knowledge & Skills

• Work effectively within a team and manage others' workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£32,602 to £39,686 a yearper annum (incl. of HCAS)