Business Support Coordinator

Uxbridge Employment Agency; Windsor; On-site; GBP 24,000 - 26,000; Full time

Job summary

A recruitment agency is seeking a Business Support Coordinator in Windsor, Berkshire. The candidate will play a vital role in providing customer service and coordinating administrative tasks within a growing global business. Ideal for those with prior experience in customer service, focusing on delivering excellent support and accuracy in data entry. This position offers a supportive office environment with potential for career progression and on-site parking.

Benefits

Free on-site parking

Career progression opportunities

Qualifications

• Demonstrable experience in customer service and/or administrative positions.
• Ability to communicate effectively.
• Strong attention to detail and accuracy.
• Familiarity with IT systems.

Responsibilities

• Serve as the first point of contact for key accounts and customers.
• Receive jobs via email and CRM system.
• Deliver administrative tasks and process documents.
• Provide regular reports.
• Identify and escalate issues to the line manager.
• Ensure timely email responses.
• Enter data accurately into the CRM system.

Skills

Customer service experience

Strong communication skills

Attention to detail

IT literacy

Job description

Business Support Coordinator
Windsor, Berkshire
£24,000 - £26,000
Free on-site parking

This is an ideal opportunity for someone who may have gained some office or commercial experience and is now looking for their next challenge where they can grow! You will be joining a global business who are experiencing year on year growth, offering the opportunity for growth and career development.

Playing a key part of their critical business support teams, providing exemplary customer service support as well as coordinating administrative tasks. Our client offers a wonderful office environment, within the heart of Windsor, alongside onsite parking and great career progression opportunities.

Key duties include:

• Being the first point of contact for key accounts and customers
• Receiving jobs via email and the CRM system
• Delivering administrative tasks and processing documents
• Providing regular reports
• Identifying and escalating any issues to the line manager
• Ensuring emails are responded to and actioned within agreed timescales
• Entering data accurately onto the CRM system

Knowledge and skills required:

• Demonstratable experience within customer service and/or administrative positions
• Strong communications skills
• A strong attention to detail, focus on accuracy
• IT literacy

What you need to do now: If this sounds like the perfect opportunity for you, apply today! If not quite right but you know the perfect person, remember we have doubled our referral scheme to a £100 voucher!! You qualify when we have recorded the referral, and they are placed in a permanent role (and pass their probationary period). So, to find out more, please visit our website and read our blog; Double the Reward!! If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion.

For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website, where you can find our Data Privacy Notice.

Key words: Business support, data entry, data, customer service, service deliver, client liaison, client success, customer support, administration, administrative, admin