Business Support Assistant

Care Inspectorate; Glasgow; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A government body in Scotland is looking for motivated individuals to join their Business Support Team in providing essential administrative support. Successful candidates will work in a busy environment, demonstrating strong organisational and customer-focused skills. Key responsibilities include a range of administrative tasks and support for colleagues across various functions. Applicants should have a strong working knowledge of Microsoft O365 and be educated to SCQF level 5. Apply by 08:00 on January 5, 2026.

Qualifications

• Experience in a similar administrative role is essential.
• Demonstrated record of accomplishment in a busy environment.
• Ability to adapt to changing priorities.

Responsibilities

• Provide comprehensive business support in the inspection Business Support Team.
• Perform a range of administrative duties and offer guidance to colleagues.
• Adapt to various bespoke databases as part of the role.

Skills

Attention to detail

Customer-focused

Organisational skills

Proficiency in Microsoft O365

Flexibility

Education

SCQF level 5

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

About us

We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.

We are a scrutiny body that supports improvement. We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.

Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards the expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.

Starting Salary

New entrants will start on the grade minimum for the role. However, we have a generous total rewards package, which you can find more about on our website.

About the role

We are excited to recruit motivated individuals to provide comprehensive business support in our inspection Business Support Team. We have two temporary roles and have offices all over Scotland.

You may also support different parts of our organisation performing a range of administrative duties as well as advice and guidance to colleagues across the organisation. As well as being part of a small team you will be part of the wider organisational business support department which supports a range of administrative functions. You will also need to undertake wider general administrative duties and tasks as part of the office you will be based in as appropriate. Duties will be varied and may include reception cover, filing, word processing, data input, and general administrative duties. You will be proficient in adapting to various bespoke databases.

About you

We are looking for organised individuals who have good attention to detail, are customer-focused and enjoy working in a busy environment and within supportive teams. You will have a positive attitude and be keen to develop your skills and take on new challenges.

Successful candidates will demonstrate experience and a successful record of accomplishment within a similar role and be educated to SCQF level 5.

The successful individuals will have:

• A good working knowledge of Microsoft packages to include O365, Outlook; MS Forms; Word, Excel, and PowerPoint.
• A flexible, positive approach to work.
• Ability to react to changing priorities and to prioritise conflicting demands.
• Ability to forward plan and prevent any operational difficulties.
• Excellent organisational skills.
• Ability to work on your own initiative and prioritisation of workload.

In addition, it would be preferable to have experience of working with a range of external and internal contacts at various levels of an organisation and social care sector experience.

To apply

You’ll find more information in the job profile and person specification.

If you require any further information or for an informal chat, please contact the company.

You can visit our website to see the benefits of working with us including information on our offices across Scotland.

If you believe that your ability and motivation make you suitable for this post, please complete our online application by no later than 08:00 on Monday 5 January 2026.

It is expected that interviews will be conducted over Teams and take place no earlier than 19 January 2026.