Business Services Assistant

Derbyshire County Council; Ilkeston; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local government council in Ilkeston is offering a permanent position for an administrative support role within the Early Help & Safeguarding service. The successful candidate will undertake a variety of administrative tasks, coordinate meetings, and liaise with professionals. Excellent IT, communication, and organizational skills are essential. This role offers benefits such as annual leave, flexible working, and a local government pension.

Benefits

Access to the Local Government Pension Scheme

25 days annual leave (30 after 5 years)

Flexible working

Training and development opportunities

Paid travel expenses

Cycle to work scheme

Access to in-house occupational services

Employee discounts

Qualifications

• Ability to work as part of a team undertaking administrative duties.
• Experience in a busy office environment.
• Excellent written and oral communication skills.
• Ability to prioritize and work to deadlines.
• Analytical skills for interpreting information.

Responsibilities

• Provide administrative support to the Early Help & Safeguarding service.
• Coordinate diaries and meetings.
• Liaise with professionals and families.
• Handle financial tasks including petty cash and invoices.
• Support recruitment processes.

Skills

Excellent IT skills

Supervisory abilities

Teamwork

Office experience

Communication skills

Organizational skills

Information interpretation

Process streamlining

Understanding of confidentiality and GDPR

Financial experience

Education

NVQ Level 2 qualification or relevant office experience

Tools

Microsoft Office

Job description

An exciting opportunity has arisen within the Business Services Team for a committed and flexible individual to provide efficient and effective administrative support to the Early Help & Safeguarding service in the Erewash Locality based in Ilkeston. The post is 37 hours, Safeguarding, permanent based at Mercian Close, Erewash.

You will be joining a friendly team of experienced Business Services Assistants. The role is varied, fast-paced and the ability to work as part of a team and meet deadlines is essential.

What will I be doing:

• Undertaking a wide variety of administrative tasks.
• Preparing, coordinating and taking minutes at a variety of meetings, including confidential meetings.
• Coordination of diaries and meetings.
• Liaising within internal and external families and professionals in person, by reception, telephone and email.
• Utilising the internal client system and general IT support to colleagues.
• Financial tasks will include petty cash, debit card holder / charge card holder. Processing invoices and purchase orders, utilising the various internal financial systems following set financial guidance.
• Coordination, support and assistance to recruitment process of operational staff following HR processes.
• Dealing with incoming post and monitoring and actioning tasks in the duty mailbox.
• Supporting processes and collection of data around children in care.
• Providing support with building maintenance and Health & Safety compliance.
• Reception cover when necessary.

We value your unique skills, knowledge, and experience, so please read the full Job and Person Profile to ensure you submit the best possible application. It's important to detail how you meet the essential requirements in the “Suitability for Job” section on your application form.

Skills and Experience we are looking for:

• Excellent IT skills, which includes the use of Microsoft packages.
• An ability to supervise staff.
• An ability to work as part of a team undertaking a wide range of administrative duties.
• Experience of working in a busy office environment.
• Excellent communication skills both written and oral.
• Excellent organisational skills and an ability to prioritise and work to deadlines.
• An ability to interpret information and analyse data.
• Assist and support with streamlining processes and implementation.
• An understanding of confidentiality, GDPR and Data Protection.
• Previous financial experience would be beneficial.
• NVQ Level 2 qualification or relevant office experience.
• Enthusiasm and transferable skills.

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards – offering hundreds of discounts and cashback

If you would like to know more about Derbyshire County Council please click .

For details of other Business Services vacancies in Corporate Services and Transformation please click

If you require any further information or for an informal conversation, please email and your query / request will be passed to the relevant service.

Provisional interview date: Week Commencing

Interviews may be conducted via Microsoft Teams and arrangements will be confirmed with candidates.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click

CST1

Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following is understood before applying.