Business Services Administrator

South and City College Birmingham; Bournville; On-site; GBP 22,000 - 28,000; Full time

Job summary

A prominent educational institution in Bournville is seeking a full-time Business Services Administrator to support administration across all division campuses. The role requires proficiency in Microsoft Office and the ability to maintain confidentiality. You will ensure correct learner registrations, manage timetabling, and assist in data input. Commitment to safeguarding and fostering inclusion is essential. This position offers a dynamic work environment and a chance to make a significant impact in supporting educational outcomes.

Qualifications

• Experience in administration and the use of Microsoft Office packages.
• Ability to liaise with various departments effectively.
• Commitment to safeguarding and promoting welfare.

Responsibilities

• Support administration across all division campuses.
• Ensure accurate learner registrations and enrollments.
• Lead timetable management for courses.

Skills

Administration support

Event participation

Data input

Confidentiality

Customer service

Tools

Microsoft Office 2010

Job description

Full Time Business Services Administrator

Closing Date for applications is: 1st February 2026

Interview dates will be held on: 9th February 2026

Key Accountabilities and Responsibilities

• To support with all administration across the whole division, at any campus
• To participate at events (internal and external)
• To lead on ensuring all courses are timetabled correctly
• To liaise with MIS, Exams and other functions to ensure learners are enrolled and registered on correct courses
• Carry out general administrative duties which will involve the use of all Microsoft 2010 packages and other relevant systems
• To support in collating destination data on learners
• Assist in the maintenance of EBS, WEX and CRM
• Input relevant data onto College systems ensuring that information is checked and recorded accurately
• Attend and contribute to departmental meetings
• Carry out any reasonable instructions, including additional duties commensurate with the level and grading of this post
• Comply with internal and external quality standards and contribute to the College's strategic aims
• Comply with college policies and procedures and health and safety regulations
• Comply with divisional Employer Charter; Customer Service Standards; quality assurance and administrative processes and procedures
• Maintain confidentiality in relation to all College information and to comply with Data Protection Legislation
• Participate in the College's Appraisal scheme and undertake any training as required
• Support and actively participate in the implementation of the College's Equal Opportunity policies
• Applicant must be punctual, polite and approachable

Safeguarding

The college is committed to safeguarding and promoting the welfare of children and young adults and expects all staff to share this commitment.

Employment Details

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are 'protected' so they do not need to be disclosed to employers, and if they are employers cannot take them into account.

The successful applicant will be subject to all necessary pre-employment checks, including enhanced DBS, Prohibition check, Childcare Disqualification (where applicable), qualifications (where applicable), medical fitness, identity and right to work.

All applicants will be required to provide a minimum of two suitable references covering a 5-year period.

An online search will also be carried out as part of our due diligence on all shortlisted candidates.

This post is covered by Part 7 of the Immigration Act (2016). Therefore, the ability to speak fluent and spoken English is an essential requirement for this role.

About South and City College Birmingham

We are one of the largest further education providers in the UK, with eight campuses across the city. We are committed to ensuring students have the relevant skills, qualifications and experience for their future, whether that is to seek employment or continue their education.

Our vision is to be recognised as an outstanding educational and economical resource by providing outstanding education, training that is primarily vocational in response to the needs of the learners, employers and other key stakeholders.

At South and City College Birmingham, equality, diversity and inclusion are integral to who we are and what we do. We are firmly committed to promoting and embedding the key principles for all within our institution, from our learners to our staff, governors, employers, visitors and contractors.

Application Process

To apply, please click onto the 'Apply Online' button below.