Business Sales Advisor

BT Group; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading telecommunications company is seeking an Inside Sales Advisor in Birmingham to develop business with SME customers. The role requires excellent communication skills and a track record of achieving sales targets. Successful candidates will be adaptable, eager to learn, and able to build strong customer relationships. Benefits include a comprehensive pension scheme and world-class training opportunities.

Benefits

BT Pension scheme

Equal family leave

Enhanced women's health support

22 days annual leave

24/7 private virtual GP appointments

2 weeks carer's leave

World-class training and development opportunities

Option to join BT Shares Saving schemes

Qualifications

• A hunger to learn and a desire to help customers engage readily.

Responsibilities

• Develop and grow business with SME customers.
• Build strong relationships with key customer contacts.
• Achieve and exceed sales targets.

Skills

Confident and effective communicator

Customer service skills

Sales experience

Adaptable and willing to learn

Comfortable using IT systems

Job description

Overview

In a highly competitive market, the Inside Sales Advisor is responsible for developing and growing business with a portfolio of SME customers. Through building strong relationships with key customer contacts, the Inside Sales Advisors will achieve (exceed!) targets. A hunger to learn will be key in this role. Alongside a desire to try new things to help customers engage readily with BT.

Responsibilities

• Confident and effective communicator
• Comfortable using IT systems, databases and software packages
• Track record of achieving or exceeding targets
• Adaptable and willing to learn
• Customer service skills
• Sales experience is advantageous

Enterprise is the technology partner of choice for 1.2 million business and public sector customers, we\'re on a mission to improve their productivity, performance, and processes through the power of digital transformation. We help businesses of all sizes to reach their digital goals. Our customers range from big household names, government departments and the public sector, right through to small businesses and new start-ups. But regardless of size, we provide organisations with fixed voice, mobility, fibre connectivity, and IT services, as well as future facing innovations such as 5G, IoT and AI. Cutting-edge tech, paired with our network, allows organisations to hit their digital transformation targets - and keep evolving as the tech does. Our BT Wholesale business, which is part of Enterprise, helps around 1,400 communication providers and other organisations to provide fixed or mobile phone services to their customers. Small and Medium Enterprises (SME) is a key sales channel for BT, and an exciting segment in Enterprise, putting focus on small and medium business customers. Our purpose in SME is to be the engine for growth for UK small businesses, ensuring they have brilliant solutions to help their businesses thrive.

Qualifications

• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It\'s for all parents, no matter how your family is made up
• Enhanced women\'s health support: including help with menopause symptoms, cancer screenings, period care and more
• 22 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer\'s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

Benefits

• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It\'s for all parents, no matter how your family is made up
• Enhanced women\'s health support: including help with menopause symptoms, cancer screenings, period care and more
• 22 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer\'s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes