Business Operations Manager, Retail and Reuse

Groundwork NE & Cumbria; Wales; On-site; GBP 30,000; Full time

Job summary

A leading social enterprise in community support is looking for a Business Operations Manager to oversee retail and reuse operations in Rhymney, Caerphilly, and Bridgend. The candidate will lead a busy team, manage stock and logistics, and drive growth, aiming to meet ambitious targets. Strong leadership, management, and retail skills are essential. The role promises to be both demanding and rewarding within a reputable regeneration charity. Applications are open until mid-January 2026.

Qualifications

• Target driven with strong leadership, management, retail and commercial skills.
• Experience of managing a team with a drive to succeed.
• Proven experience in driving business and profit improvement.

Responsibilities

• Seek out and deliver new opportunities for growth.
• Grow the enterprise and manage a busy team.
• Manage stock, sales and logistics for collections and deliveries.
• Set and meet ambitious targets.

Skills

Leadership

Management

Retail skills

Commercial skills

Team management

Job description

Overview

Groundwork Wales supports communities in need, working with partners to help improve the quality of people’s lives, their prospects and potential and the places where they live, work and play. Our vision is of a society of sustainable communities which are vibrant, healthy and safe, which respect the local and global environment and where individuals and enterprise prosper.

Role

Business Operations Manager (Retail and Reuse)
37 hours (flexibility required)
Salary £30,000
Based in Rhymney, Caerphilly and Bridgend with travel

Responsibilities

• Seek out and deliver new opportunities for growth for the social enterprise.
• Grow the enterprise and manage a busy team of staff, volunteers and placements.
• Manage stock, sales and logistics for collections and deliveries.
• Set and meet ambitious targets.

Qualifications / Experience

• Target driven with strong leadership, management, retail and commercial skills.
• Drive to succeed with experience of managing a team.
• Proven experience of driving business and profit improvement.
• Candidate will have a good track record of managing social or private sector retail enterprise activity.

Additional Details

The role is both demanding and rewarding, working for a social enterprise within a leading regeneration charity.

Closing date for applications is at midday on Friday 16th January 2026.

We reserve the right to close the advert early, if we recruit the right person.

Contact Groundwork Wales on 01495 222605 or email: [e-mail] for an application pack.

Groundwork is an equal opportunities employer and welcomes applications from all members of the community.