Business Manager (Beauty)

Frasers Group; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury cosmetic brand is looking for a full-time Business Manager in Sheffield to deliver exceptional customer experiences using expert knowledge of cosmetics. Key responsibilities include achieving sales goals, training staff, and providing personal service. The ideal candidate has at least 2 years of experience as a Lead Makeup Artist, is knowledgeable about current beauty trends, and excels in customer engagement. The position includes a competitive salary and various bonuses and discounts.

Benefits

28 Days Holiday

50% In-store Uniform Discount

Discounted Gym Membership

20% Discount across all Frasers Group brands

Qualifications

• Minimum of 2 years experience as a Lead Makeup Artist.
• Ability to perform makeup applications aligned with the brand.
• Strong knowledge of beauty trends and products.

Responsibilities

• Provide expert application of cosmetics products.
• Achieve sales goals and analyse sales trends.
• Deliver exceptional customer service and manage feedback.

Skills

Lead Makeup Artist

Customer Service

Sales

Product Knowledge

Communication

Job description

Role Responsibility

As Business Manager for a truly outstanding luxury cosmetic brand that knows no boundaries you will offer an exceptional level of one-to-one service to our customers using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience.

• Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events
• With training provided we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team
• Accountable for achieving sales goals
• Analyse sales and create strategies with management to consistently meet and exceed goals
• An expert in cosmetics you will share your knowledge to provide our customers with exceptional and personalised service
• Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock cashing up and organising rails to hosting you understand there is more to the customer experience than just selling
• Manage customer feedback and use it constructively to continually raise the bar for service sales and retail standards
• Adapt to the challenges that vary from day to day. A flexible role you may be required to work on different departments taking your service excellence and collaborative spirit with you
• Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
• Own the planning and delivery of in-store events
• Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level
• Ability to build a clientele and model excellent customer service
• Understand and follow health safety and security procedures and play an active role in preventing stock loss
• Ensure compliance with all policies and procedures
• Champion our company culture and values

Qualifications

The person.

• Experienced Lead Makeup Artist with a minimum of 2 years experience
• Ability to perform makeup applications that align with the brand service menu
• Confidently connects artistry and education to sales
• Social/digital portfolio of work with significant following preferred
• Comprehensive knowledge of current beauty trends and latest products
• A great communicator. You will be able to positively engage with all customers with varying needs and requirements
• Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitors activity along with taking part in brand training
• Known to be a sales and service expert. Youll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
• Assist clients with product knowledge makeup applications and purchases with the brand and throughout the store
• Flexible. Responsive to business needs you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation
• A confident coach and self-driven to upskill and learn. Work with management trainers and brand artists to learn brand expertise and develop personal artistry skills
• An example of our values a trusted and respected colleague
• Able to be flexible to work retail hours including days nights weekends and special events in a fast-paced work environment

Please note this is a full time role with a variety of shifts including daytimes evenings and weekends.

Additional Information

• Basic rate salary 30222 per annum
• Weekly/Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 50% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Frasers Group brands

Remote Work

No

Employment Type

Full-time

Key Skills

Logistics & Procurement, Business Solutions, ABAP, KYC, Leadership, Client Services

Experience

years

Vacancy

1