Business Manager (BA Euroflyer & GGS)

British Airways PLC; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading airline in the UK is seeking a Business Manager to drive key initiatives and enhance organizational effectiveness. Responsibilities include coordinating leadership meetings, serving as a liaison with senior leaders, and preparing high-quality presentations and communications. Essential qualifications include strong communication skills, project management experience, and the ability to handle sensitive information discreetly. The role offers competitive benefits and opportunities for progressive career development.

Benefits

Unlimited standby tickets on flights

Discounted Hotline airfares

Voluntary Private Healthcare

Electric Car Scheme

Free Eye Test

Qualifications

• Experience as a business manager or chief of staff.
• Ability to work in a team and independently.
• Experience working closely with senior leaders.
• Capability in delivering business strategy.
• Project management experience.

Responsibilities

• Coordinate leadership meetings and document outcomes.
• Act as the point of contact for senior leaders and stakeholders.
• Create and manage a communication strategy.
• Prepare high-quality presentations and reports.
• Handle confidential matters with discretion.

Skills

Excellent verbal and written communication

Interpersonal and networking ability

Organizational skills

Data analysis ability

Creative problem-solving

Confidentiality maintenance

Advanced Microsoft Office skills

Tools

Microsoft PowerPoint

Job description

The role:

Business Manager Euroflyer and GGS - Fixed Term Contract 12 Months

A strategic partner who drives key initiatives and ensures seamless coordination across Gatwick Subsidiaries to maximise organisational effectiveness.

What you’ll do:

- Business Management:

• Coordinate leadership meetings, including agendas, minutes, and follow-up actions.
• Owns projects, initiatives and insights as required, liaising and working closely with business areas while identifying the required resources for delivery and monitoring progress.
• Maintain oversight of strategic tasks and elevate issues where necessary.

- Stakeholder Liaison:

• Act as the primary point of contact for senior leaders, external partners, and key stakeholders.
• Build strong relationships across the organization to facilitate smooth communication and collaboration.

- Information & Communication:

• Creates a communication cadence linked to the annual strategy that covers in person, online and written communications aligned to the tentpole moments of the calendar.
• Draft clear, professional communications on behalf of the MD.
• Always maintain confidentiality.
• Ensures the MD is prepared with relevant high-quality materials for presentations and meetings (i.e. for Management Committee/ Board/ IAG/ Industry Presentations/ External meetings).

- Executive Support:

• Prepare high-quality presentations, briefing packs, and reports for internal and external meetings.
• Handle confidential matters and ensure timely responses to stakeholders.
• Light touch scheduling support, anticipating needs and resolving conflicts proactively.

What you’ll bring to British Airways:

• Excellent verbal, written, and presentation skills for senior-level communication.
• Strong interpersonal and networking ability to engage with senior stakeholders.
• Exceptional organizational skills to manage complex schedules and priorities.
• Ability to analyze data and insights to inform decisions and make effective recommendations.
• Creative problem-solving and solution-focused approach to challenges.
• Ability to maintain confidentiality and handle sensitive information discreetly.
• Advanced proficiency in Microsoft Office, particularly PowerPoint.

Your experience:

• Previous experience as a business manager or chief of staff.
• Experience working in a team environment, as well as independently and autonomously.
• Experience of working closely with senior leaders.
• Experience of delivering business strategy.
• Project management experience / capability.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted Hotline' airfares per year for yourself, friends, and family. You will also receive many other perks such as Voluntary Private Healthcare, Cycle to Work, Electric Car Scheme, BA Euroflyer Pension Scheme, Free Eye Test, Access toPerks at Work, Travel Industry discounts and many more!

At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don't expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.