Business Manager and Executive Assistant

HSBC Group; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent financial institution is seeking a Business Manager & Executive Assistant based in Guernsey. This role involves providing essential administrative support to senior management in the Private Banking division, ensuring operational efficiency and compliance. Candidates must possess excellent interpersonal skills, the ability to work under pressure, and proficiency in English. The position offers benefits such as private healthcare and a non-contributory pension scheme.

Benefits

Private healthcare for all employees

Enhanced parental and adoption pay

Non-contributory pension scheme with generous employer contribution

Qualifications

• Fluency in English, both written and spoken is a must.
• Demonstrated ability to build and maintain relationships.
• Highly structured and proactive personality is critical.

Responsibilities

• Provide administrative and secretarial support to senior management.
• Support front-office staff in daily operational tasks.
• Identify bottlenecks and drive resolution.
• Assist with oversight and governance matters.
• Make decisions in non-client related areas.

Skills

English fluency

Strong interpersonal skills

Excellent networking skills

Highly structured and organized

Ability to work under pressure

Job description

Overview

Business Manager & Executive Assistant – Guernsey. This role supports the Head of Private Banking Channel Islands & Isle of Man (CIIOM) and the Private Banking CIIOM Desk Heads, working closely with front‑office staff and senior stakeholders to deliver key strategic objectives and manage day‑to‑day operational tasks.

Responsibilities

• Provide administrative and secretarial support to the Head of Private Banking Channel Islands & Isle of Man and Desk Heads.
• Support front‑office staff in daily tasks and prioritisation.
• Identify bottlenecks and issues and drive resolution.
• Act as a trusted advisor, assisting the Supervisory and COO Team with oversight and governance matters.
• Enable the front office to execute the global GPB strategy effectively and in a risk‑regulated, compliant manner.
• Take primary responsibility for non‑client related areas, making decisions and engaging colleagues or relationship managers as necessary.

Qualifications

• English fluency, both written and spoken.
• Strong interpersonal skills.
• Excellent networking skills.
• alore highly structured, organiser, and proactive personality.
• Ability to work under pressure in a matrix environment.
• Independent, proactive and flexible work style.

Additional Information

• The role is based in Guernsey.
• Application: Apply.

We value diverse perspectives and are committed to inclusive recruitment. If you need accommodations during the recruitment process, please contact [e-mail] or call [phone].

Benefits

• Private healthcare for all employees
• Enhanced parental and adoption pay and support
• Non‑contributory pension scheme with generous employer contribution