Business Manager

Vertu Motors; Leeds; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading automotive company is seeking a Business Manager in Leeds to provide vital support to the sales team. Responsibilities include building and presenting deals, ensuring compliance with financial regulations, and driving department performance. The ideal candidate will have experience in sales management, strong communication skills, and a customer-centric approach. Competitive salary of £35,000, with OTE of £55,000 and extensive company benefits provided, including holiday and pension schemes.

Benefits

25 days holiday plus bank holidays

Access to online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Qualifications

• Previous experience in a business or sales management role, ideally within the automotive industry.
• Strong understanding of financial and insurance product regulations.
• Excellent communication skills, both written and verbal.
• Ability to manage customer interactions professionally and efficiently.
• A customer-centric mindset with a passion for delivering exceptional service.

Responsibilities

• Build and present deals to customers following qualification from the sales team.
• Ensure accurate information is given with full knowledge of financial and insurance product regulations.
• Support the delivery of the Group's controlled ActiveSales process.
• Manage daily actions and direct customer interactions.
• Serve and support sales colleagues.

Skills

Communication skills

Customer service

Sales management

Job description

Overview

As our Business Manager you will be pivotal in providing support to the sales team. You will be responsible for building and presenting deals to the customer following qualification from the sales team. It is important that you understand all aspects of financial and insurance product regulations, to ensure accurate information is given. You will be supporting the department in the delivery of the Group's controlled ActiveSales process and to drive the performance of the department to achieve the agreed targets. This will involve supporting management of daily actions and direct customer interaction, with first and second facing customer activity at its heart. You will serve and support sales colleagues to sell a combination of new and/or used vehicles, with a range of add-on products, finance, paint protection, warranty and insurances whilst ensuring the highest level of customer satisfaction at all times.

Responsibilities

• Build and present deals to customers following qualification from the sales team.
• Ensure accurate information is given with full knowledge of financial and insurance product regulations.
• Support the delivery of the Group's controlled ActiveSales process and drive department performance to achieve agreed targets.
• Manage daily actions and direct customer interactions, providing first and second facing customer activity.
• Serve and support sales colleagues to sell new and/or used vehicles with add-on products, finance, paint protection, warranty and insurances while maintaining the highest level of customer satisfaction.

Qualifications

• Previous experience in a business or sales management role, ideally within the automotive industry.
• Strong understanding of financial and insurance product regulations.
• Excellent communication skills, both written and verbal.
• Ability to manage customer interactions professionally and efficiently.
• A customer‑centric mindset with a passion for delivering exceptional service.

Benefits

• Basic Salary of £35,000 with an OTE of £55,000 plus company benefits.
• 25 days holiday rising with length of service – plus bank holidays.
• Access to our online rewards platform giving you cash back and discounts for multiple retailers.
• Preferential Service Rates.
• Colleague Purchase Scheme.
• Share Incentive Scheme.
• Pension.
• Enhanced Maternity & Paternity.

Employment Checks

If your application is successful, we will need to complete employment checks prior to you starting with us. Your role will include us verifying your recent employment, credit history and a criminal record check.