Business Manager

Seetec; Great Yarmouth; On-site; GBP 36,000 - 42,000; Full time

Job summary

A leading employability service provider in Great Yarmouth seeks an experienced Business Manager to ensure operational efficiency and strategic goal setting. Responsibilities include managing contracts, achieving KPIs, and enhancing performance. Ideal candidates will have leadership experience, IT literacy, and a track record in a target-driven environment. The role offers a salary of £36,000 to £42,000 and various benefits, including 25 days annual leave.

Benefits

£36,000 to £42,000 salary

25 days annual leave plus Bank Holidays

Healthcare Cash Plan

Qualifications

• Extensive leadership and management experience.
• GCSE or equivalent in English and Maths at Grade C or above.
• Fully IT literate in using a range of Microsoft Office programmes.

Responsibilities

• Deliver all contracts within the center and achieve contractually set KPIs.
• Regularly review management information to identify trends.
• Implement Performance Management metrics.

Skills

Leadership and management experience

IT literacy

Target-driven experience

Service delivery to quality standards

Education

GCSE or equivalent in English and Maths

Tools

Microsoft Office Suite

Microsoft Teams

Job description

Overview

We're looking for an experienced Business Manager to join our Restart Team.

You'll be responsible for ensuring the efficiency of business operations as well as setting strategic goals for the future. Our role requires you to identify opportunities for collaboration leading to performance improvement in own and others’ contracts as well as assess current practices and procedures and make recommendations for improvements. You’ll be required to manage all contracts within a pre-determined financial budget as well as managing Profit and Loss and monthly financial forecasting.

Location and Hours

Location: Great Yarmouth

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5.00 pm, Friday 8.30 am to 4.30 pm

Benefits

• £36,000 to £42,000 per annum (dependent on experience)
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Key Responsibilities

• Responsibility to deliver all contracts within your center(s) and delivery of all contractually set KPI’s across a range of metrics e.g. customer services standards, performance, financial, compliance and quality.
• Regularly review management information to identify emerging trends to proactively address potential risk areas across contracts (performance, compliance, quality and staffing resources).
• Implement Performance Management metrics, identifying skills gaps, mentoring and coaching staff
• Working with Quality and Compliance teams, ensure checks and controls are in place, which are regularly reviewed and are adhered to.
• Develop and maintain relationships with external stakeholders, including central government agencies, local authorities and other key customers, to enhance Seetec Pluss.

Skills and Experience

Essential

• Extensive leadership and management experience
• GCSE or equivalent in English and Maths at Grade C or above
• Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams, Excel, Word, etc.
• Extensive experience of working in a target driven environment
• Experience of delivering services to meet contractual and quality standards

Desirable

• Extensive knowledge of the employability industry
• Experience of working with people in ‘advice & guidance’ environments
• Recognised management or leadership qualifications – (Level 3 and above)
• Full driving license

Additional Information

SEETEC is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. We are committed to empowering people to better their lives and to helping individuals enter and progress in the world of work. We open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.

SEETEC is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. SEETEC supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”.

SEETEC is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Additional Details

Closing Date: 10 October 2025