Business Intelligence Manager

LiveWest Homes Ltd; Exeter; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A housing association in the South West is seeking a Business Intelligence Manager to lead the development of their Business Intelligence strategy. The ideal candidate will manage a team, produce insightful reports using Power BI, and drive data-driven decisions across the organization. Candidates should have proven leadership experience and skills in T-SQL development. This full-time role offers a hybrid working model with competitive benefits, supporting a positive work environment.

Benefits

Hybrid working

26-30 days annual leave

Up to 9% pension contributions

Health care cash plan

Learning and development opportunities

Family support policies

Wellbeing support

Paid volunteering days

Qualifications

• Proven leadership skills and ability to manage a Business Intelligence team effectively.
• Significant experience developing data visualisations in Power BI using best practice.
• Ability to develop and maintain SQL and DAX code using SSMS/Visual Studio/Power BI.

Responsibilities

• Lead, mentor, and manage the Business Intelligence team to deliver high-quality outputs.
• Develop and maintain Power BI datasets, reports, and dashboards.
• Drive improvements and automation in reporting and analysis processes.

Skills

Leadership skills

Communication skills

Data visualisations in Power BI

Advanced T-SQL development

SQL and DAX code maintenance

Knowledge of Azure DevOps

Education

Degree-level standard or equivalent

Tools

Power BI

SSMS

Visual Studio

Job description

About The Role

We have an exciting opportunity for a Business Intelligence Manager to join our Corporate Services directorate. This is a key leadership role where you will shape and deliver our Business Intelligence strategy, ensuring that data-driven insights inform decisions across the organisation. You’ll lead the development of a robust Business Intelligence Framework and Information Management Platform, enabling accurate, timely, and meaningful reporting that supports service delivery and organisational performance.

Key Responsibilities

• Lead, mentor, and manage the Business Intelligence team to deliver high-quality outputs.
• Develop and maintain Power BI datasets, reports, and dashboards using best practice.
• Drive improvements and automation in reporting and analysis processes.
• Manage technical requirements and make key architecture decisions for BI solutions.
• Embed best practice for Data Warehouse, ELT, and BI processes across the organisation.
• Support stakeholders and key users to enable self-service access to data.

Why should I join LiveWest?

At LiveWest, we believe in creating a positive and supportive environment where you can thrive. You’ll be part of a team that values innovation, collaboration, and continuous improvement, making a real impact on how we use data to deliver excellent services.

This is a full-time role working 37 hours per week.

Hybrid working is available for this role, with a minimum of 2 days per week in our Exeter office.

For further information about this role, and LiveWest, please view our candidate information pack.

About The Candidate

To be successful in your application for the role of Business Intelligence Manager, you will have the essential skills and experience for a Level 3 role (please see candidate information pack) and the following role‑specific skills and experience:

Essential

• Proven leadership skills and ability to manage a Business Intelligence team effectively.
• Strong communication and interpersonal skills.
• Significant experience developing data visualisations in Power BI using best practice.
• Advanced T‑SQL development skills focused on Data Warehousing.
• Ability to develop and maintain SQL and DAX code using SSMS/Visual Studio/Power BI.
• Knowledge of Azure DevOps and ELT tools in a modern data warehouse.

Desirable

• Knowledge of GDPR and information security risks.

Qualifications

• Educated to degree‑level standard or equivalent professional qualifications and experience.

Please note, we are unable to provide CoS for this role; therefore, applicants must have the right to work in the UK for the full duration of this role without requiring a CoS.

About The Company

Our Reward and Benefits

• Working Style: Hybrid working with 2-3 days in the office to support your work/life balance.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro‑rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.