Business Development Manager

Clarity Pharma Ltd; Essex; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading pharmaceutical wholesaler in the UK is seeking a Business Development Manager to develop new business and manage existing customer accounts. The ideal candidate has a strong sales record, excellent communication skills, and a proactive attitude. This role offers a clear commission structure and various company benefits including social events. Working hours are Monday to Friday with flexible start times.

Benefits

Clear commission structure / Incentives

Company socials

Birthday club

Supportive team environment

Qualifications

• Strong commercial awareness and sound judgement.
• Ability to work on own initiative and as part of a team.
• High levels of accuracy in your work.

Responsibilities

• Develop new business by selling directly over the phone.
• Manage a database of existing and target customers.
• Resolve customer queries and complaints professionally.

Skills

Telesales experience

Sales record

Business decision making

Verbal communication

Written communication

Organizational skills

Proactive attitude

Teamwork

Attention to detail

Job description

Overview

Clarity Pharma Ltd is a leading Pharmaceutical Wholesaler and Third Party Logistics Service Provider. We offer a suite of bespoke end-to-end services combined with offering a portfolio of over 2,500 medicines to the Primary Healthcare market. Founded since 1999, we have had huge success over the years, winning numerous awards including the 'Alantra Pharma Fast 50' award for two years running.

Role and Responsibilities

Role: Business Development Manager

• To gain and develop new business (selling directly over the phone)
• To have responsibility for a database of existing and target customers
• To pro-actively contact existing customers to maintain and grow the business with their accounts
• To assist in resolve all customer queries, including complaints when required
• To ensure all customer enquiries are managed in a professional and timely manner
• To collaborate with various departments to seek further product information to resolve queries
• To develop a good working knowledge of the product range and industry to engage with the customer and provide an efficient front-line service
• To complete order processing
• To generate and calculate tenders for accounts
• To generate and communicate frequent offers to our target customers
• To work to Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction and performance
• To complete the monthly targets set
• To follow procedures for each task and process/request including logging, processing and progress chasing enquiries
• To complete various department administration as required by the business

Person Specification

• Previous Telesales experience Preferred but not required
• A proven sales record, with commitment to reach targets and deadlines (E)
• Strong commercial awareness, sound judgement and competent in making business decisions (E)
• Strong computer skills with excellent verbal & written communication skills (E)
• Good administrative and organisational skills (E)
• Pro-active, hard working with a positive can-do attitude (E)
• Can work on your own initiative as well as in team (E)
• Confident and innovative approach to work (E)
• Attention to detail and high levels of accuracy in your work (E)

Benefits

• Clear commission structure / Incentives
• Company socials
• Birthday club
• To be part of an exciting & growing company with a great team
• Monday Friday, hours either 8:30 - 5:30 (1 hour lunch) or 9:00 - 5:30 (30 minute lunch)

If you are interested in the role, please apply now!