Business Continuity, Incident & Crisis Management Consultant

Lucas Group; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading consultancy firm in London is seeking a Business Continuity, Incident & Crisis Management Consultant to lead the organization’s readiness program for an upcoming regulatory exercise. This role requires strong leadership in coordinating all Business Continuity activities, overseeing consultancy deliverables, and ensuring operational resilience. The consultant will focus on improvements to crisis management plans and engage with executive and board stakeholders, supported by a project manager and communications lead.

Qualifications

• Leadership in Business Continuity, Incident and Crisis Management.
• Experience in coordinating resilience activities across multiple functions.
• Ability to provide Executive and Board-level briefings.

Responsibilities

• Lead coordination of Business Continuity activities across the business.
• Oversee consultancy deliverables to meet expectations.
• Drive improvements in crisis management plans.

Job description

Business Continuity, Incident & Crisis Management Consultant

Business Continuity, Incident & Crisis Management Consultant to provide leadership, coordination, and delivery oversight for the organisation's Business Continuity, Incident and Crisis Management framework. This assignment will lead the organisation's readiness programme in preparation for the PRA-driven DyGIST exercise in May 2026. They will provide both strategic direction and hands‑on delivery, ensuring that business continuity and crisis management capabilities are robust, cohesive, and ready for regulatory scrutiny.

Scope of Services

• Lead and coordinate all Business Continuity, Incident and Crisis Management activities across the business, acting as the central point of accountability for resilience.
• Oversee and partner with the appointed consultancy, ensuring that deliverables meet regulatory, operational, and governance expectations.
• Drive hands‑on remediation and delivery of improvements to business continuity, incident response, and crisis management plans - ensuring alignment across all functions, including Underwriting, Claims, Finance, Risk/Assurance, Operations, and IT.
• Facilitate coordination across multiple stakeholders, ensuring that identified capability gaps are addressed promptly and progress is tracked through to completion.
• Lead readiness activities for the PRA's DyGIST exercise, including rehearsals, simulations, and the final live test.
• Provide Executive and Board‑level briefings, presenting progress updates, risk summaries, and assurance reports that demonstrate the businesses operational resilience and regulatory compliance.
• Integrate resilience activities with broader Operational Resilience, Risk Management, and Crisis Communications frameworks to ensure a unified and tested approach.

This role is supported by an established project manager and communications lead, allowing the consultant to focus on both substantive delivery and executive engagement.

About Korn Ferry

City of London, London, England