Business Change Manager

Context Recruitment; Oxford; Hybrid; GBP 57,000 - 68,000; Full time

Job summary

A leading Critical National Infrastructure organization is seeking an experienced Business Change Manager to act as a strategic liaison between IT and business leaders. The role involves overseeing IT service delivery within a high-security environment and requires exceptional relationship management skills. Candidates must have a strong IT service delivery background and expertise in governance and risk management. The position offers a hybrid work model, requiring three days in the Banbury office.

Benefits

Competitive salary up to £67,500

Benefits package

Qualifications

• Proven experience in a complex IT environment managing relationships.
• Strong background in large-scale IT service delivery.
• Expertise in governance and risk management for IT operations.

Responsibilities

• Liaise between IT and business stakeholders for solution alignment.
• Drive digital transformation with senior leaders.
• Oversee IT service delivery in a regulated environment.
• Identify innovation opportunities while managing risks.
• Provide guidance on IT governance and best practices.

Skills

Relationship management with senior business leaders

IT service delivery

Project management

Governance and compliance expertise

Negotiation skills

Job description

Business Change Manager - Critical National Infrastructure

Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment.

Key Responsibilities

• Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs.
• Build and maintain strong relationships with senior business leaders to drive digital transformation.
• Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting.
• Identify opportunities for innovation and process improvement while managing risks and dependencies.
• Provide expert guidance on IT governance, compliance, and service management best practices.

Requirements

• Proven experience building and maintaining relationships with senior business leaders in a complex IT environment.
• Strong background in IT service delivery and project management within large-scale organizations.
• Expertise in governance, risk management, and compliance related to IT operations.
• Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands.
• Exceptional communication and negotiation skills with the ability to influence at an executive level.

Hybrid (3 days per week required in their Banbury office)

Paying up to 67,500 + benefits

Must be eligible to work in the UK