Business and Admin Assistant (Perth)

MICROCOM TRAINING LIMITED; Glasgow; On-site; GBP 14,000 - 17,000; Full time

Job summary

A growing insurance company in Glasgow is seeking an apprentice to join their team in Business and Administration. The role includes customer interaction, support for the sales team, and various administrative tasks. Ideal candidates should be self-motivated, customer-focused, and have a preference for National 5 qualifications and 2 Highers. This position offers a fantastic opportunity to learn in a supportive environment with comprehensive training in the insurance industry.

Qualifications

• Desire to learn and develop in a business environment.
• Customer service experience is desirable.
• Good keyboard skills and computer literacy.

Responsibilities

• Assist in handling customer inquiries about insurance.
• Support sales by preparing quotes and processing applications.
• Help manage and update customer insurance policies.
• Participate in training sessions about products and regulations.
• Perform general administrative duties.

Skills

Customer service focus

Self-motivated

Effective time management

Computer literate

Education

National 5 qualifications

2 Highers

Job description

£14,723.00 per year, Full-time (37.5 hours)

Job Purpose

Job purpose

We offer Insurance to homes, farms and businesses throughout the UK.

Our team is expanding and we have the opportunity to recruit a new apprentice to join our team and learn about Business, Administration and Customer Service.

This Business and Administration Modern Apprenticeship would suit a recent school or college leaver. This is an early entry career opportunity to learn and train in our business processes.

The role is designed to provide comprehensive training and hands‑on experience in the insurance industry. The apprentice will learn about various insurance products, customer service techniques, and sales strategies while working under the guidance of experienced professionals.

Key Responsibilities

Customer Interaction: Assist in handling customer inquiries, providing information about insurance products, and addressing customer concerns.

Sales Support: Support the sales team by preparing quotes, processing applications, and following up with clients.

Policy Management: Help manage and update customer insurance policies, ensuring all information is accurate and up-to-date.

Training and Development: Participate in training sessions and workshops to gain knowledge about insurance products, industry regulations, and sales techniques.

Administrative Tasks: Perform general administrative duties such as data entry, filing, and maintaining records.

What will I learn?

You will learn how to thrive in a busy office environment, how to work with our bespoke IT Systems and gain confidence in your role in the business. You will learn how to communicate in a busy office environment and customer service skills.

What qualifications or qualities are required?

• Self-motivated with an appetite for continued learning and development.
• Highly customer focused, with customer service work experience desirable.
• Computer literate along with accurate and speedy keyboard skills.
• Effective time management and prioritisation skills.
• Educated to Higher Level preferred
• National 5 qualifications (Absolute) & 2 Highers (Preferred).
• Maths or English must be present.

If you are interested please send your CV to [e-mail] with subject ‘BA assistant Perth’