BUSINESS ANALYST JODY

Capgemini; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A global technology consulting firm seeks a Business Analyst to lead the implementation of Salesforce solutions. This hybrid role involves working closely with stakeholders to define requirements and ensure effective design and execution of regulatory processes. Candidates should have expertise in AML/KYC processes, strong business writing skills, and experience with TM solutions. Join a collaborative community aimed at driving innovation and inclusivity in technology.

Benefits

Collaborative work environment

Career development opportunities

Qualifications

• Experience in AML/KYC/TM/Sanctions.
• Strong communication and analytical skills.
• Hands-on experience with TM and Case Management solutions.

Responsibilities

• Lead the design and implementation of Salesforce solutions.
• Collaborate with product and tech teams on case management.
• Plan and execute user acceptance testing.

Skills

Requirements & Analysis

Regulatory Knowledge

Domain Expertise

Strong business writing

Agile/Scrum

Stakeholder engagement

Education

Relevant degree or equivalent experience

Tools

Salesforce

SQL

JIRA

Confluence

Actimize

Job description

Role: Business Analyst

Hybrid: Working from the office 2 days a week

Location: London, United Kingdom

Get the future you want!

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

We are looking to recruit a Business Analyst to join Capgemini Financial Crime.

Seeking a highly skilled and experienced Business Analyst to lead the design and implementation of complex Salesforce solutions. As a Business Analyst, you will play a pivotal role in shaping our FCC platform strategy, ensuring it aligns with our business objectives and drives innovation. You will be responsible for designing scalable, secure, and efficient solutions that meet the evolving needs of our organization.

Your Profile

• Requirements & Analysis Elicit and document business, functional, and non-functional requirements (BRD/FRD, user stories, use cases) across AML/KYC/TM/Sanctions.
• Convert regulatory/policy guidance into actionable procedures, controls, and workflow specifications.
• Define data needs (customer, transactions, KYC/CDD/EDD, screening hits, TM alerts, adverse media).
• Map current-state FC processes and design target-state workflows (intake, triage, investigation, escalation).
• Establish control points, QA/QC sampling, risk indicators and MI/KPIs (e.g., alert aging, false positives, time-to-close).
• Maintain SOPs, playbooks, governance artefacts (RACI, control matrices) and ensure auditability.
• Collaborate with product/tech on TM & Case Management (e.g., Actimize/Mantas/SAS/Net Reveal/NICE/Pega).
• Specify integrations with Sanctions/Name Screening tools and data platforms, support data lineage and quality checks.
• Partner with data teams to design MI dashboards and regulatory/management reporting.
• Plan and execute UAT, define test scenarios and acceptance criteria; drive defect triage.
  Prepare operational readiness (training materials, run-books, cutover checklists) and support go-live.
• Track outcomes via MI/Reporting and contribute to continuous improvement.
• Engage FC Ops, Compliance, Legal, Risk, Product, and Technology stakeholders.
  Facilitate workshops, backlog refinement, sprint ceremonies; manage dependencies and risks.
• Domain Expertise: AML/CTF, KYC/CDD/EDD, Transaction Monitoring, Sanctions/Name Screening, Adverse Media, Case Management.
• Regulatory Knowledge: Familiarity with FATF recommendations, EU AMLDs, and local supervisory guidance (e.g., FCA/JMLSG or equivalent).
• Tools/Platforms: Hands-on exposure to TM and Case Management solutions (Actimize/Mantas/SAS/NetReveal/NICE/Pega) and Sanctions/Screening tools.
• BA Core: BRD/FRD, user stories, BPMN/process mapping, acceptance criteria, traceability, change control.
• Data & Reporting: Basic SQL/queries, data dictionaries, MI/KPI definition, operational/regulatory reporting.
• Ways of Working: Agile/Scrum, JIRA/Confluence, workshop facilitation, structured documentation.
• Communication: Strong business writing and stakeholder engagement; ability to present complex FC concepts clearly.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 338,900 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com