Business Analyst - J36369235

Caresoft Global Limited; Gaydon; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A leading consulting firm based in Gaydon is seeking a Business Analyst for a contract position. The successful candidate will lead process mapping initiatives to support the integration of teams into a unified model. Responsibilities include engaging stakeholders, identifying inefficiencies, and collaborating with project teams. Ideal candidates have experience in business analysis and a strong delivery-focused mindset. This role offers a competitive hourly rate and requires eligibility to work in the UK.

Qualifications

• Proven experience in business analysis and process mapping.
• Strong stakeholder engagement skills in complex environments.
• Delivery-focused mindset with experience in transformation programmes.

Responsibilities

• Lead end‑to‑end process mapping across CEX functions.
• Collaborate with CEX Unity Project leads to define processes.
• Engage with stakeholders to gather insights and validate designs.

Skills

Business analysis

Process mapping

Workshop facilitation

Stakeholder engagement

Transformation programmes

Tools

Visio

Lucidchart

Job description

Job Title: Business Analyst

Location: Gaydon, Warwick (Hybrid)

Rate: £34.75 ph via an Umbrella Company (Inside IR35) or £25.90 ph PAYE

Employment Type: Contract (6 months)

Hours: Standard 40 hours per week

Reference: J36369235

Purpose of the Role

Support the successful integration of four CEX teams into a unified operating model by delivering robust process mapping to clarify responsibilities and new ways of working and support the effective delivery of work in the new org.

Key Responsibilities

• Lead end‑to‑end process mapping across CEX functions and adjacent teams (e.g., Regions/Markets, other Commercial and Enterprise teams).
• Collaborate with CEX Unity Project leads to build a process inventory and define and document current and future state processes in AIRS (business process management tool).
• Engage with stakeholders across regions, brands, and functions to gather insights and validate process designs.
• Identify duplication, inefficiencies, and improvement opportunities.
• Clarify responsibilities and accountabilities for tasks, activities, sign-offs and decisions within each process.
• Identify and document hand‑offs and interactions between teams across processes.
• Support the development of RACI documents, operating model artefacts, and change impact assessments.
• Contribute to the detailed organisation design and transition planning for CEX Unity.
• Work closely with the Programme Manager, Project Managers, Organisation Design, People Partners, Comms and Change Managers to ensure timely and effective delivery.

Skills & Experience

• Proven experience in business analysis and process mapping (e.g., Visio, Lucidchart).
• Workshop facilitation.
• Strong stakeholder engagement skills, with the ability to navigate complex matrix environments.
• Delivery‑focused mindset with experience in transformation programmes.
• Comfortable working in ambiguous and evolving environments.
• Experience in automotive, digital, or customer experience domains is a plus.

Desirable Attributes

• Collaborative and proactive.
• Able to work independently and manage multiple priorities.
• Strong written and verbal communication skills.
• Familiarity with organisation design and change management principles.

Additional Information

This role is INSIDE IR35.

Our clients are unable to provide sponsorship for Tier 2 General Visas; therefore, only candidates eligible to work in the UK need to apply.

No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.

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