Business Analyst (Data)

Cover-More; Uxbridge; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading travel insurance provider is looking for a Business Analyst with data governance specialization. The ideal candidate will analyze and document business requirements, engage stakeholders, and support data quality initiatives. This position offers a hybrid work model and promotes career growth, health benefits, and a diverse workplace. If you're meticulous and to thrive in a dynamic environment, this role is an exciting opportunity to shape data management at a global level.

Benefits

Flexible working environment

Comprehensive health insurance

Professional development opportunities

Qualifications

• Proven experience as a Business Analyst, preferably with a focus on data.
• Strong understanding of data management principles.
• Ability to translate business needs into structured requirements.

Responsibilities

• Elicit, analyse, and document business requirements.
• Facilitate workshops and feedback sessions to gather requirements.
• Work closely with PMs and data governance leads.

Skills

Business Analyst experience

Data governance

Stakeholder engagement

Analytical mindset

Tools

Excel

Power BI

Informatica

Job description

Job Description

Where will your career take you next? Let’s find out together.

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover‑More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi‑line insurers. Our family of customer‑facing brands includes trusted names like Travel Guard, Cover‑More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long‑awaited holiday, a last‑minute business trip, or an unexpected detour, we deliver in the moments that matter.

About Cover‑More Europe

This role is part of our Cover‑More Europe team. Cover‑More Europe provides insurance solutions through a number of different customer‑facing brands across travel, car hire, specialty, and pet sectors in the United Kingdom, Ireland and the rest of Europe. For more than twenty years, we have been delivering insurance policies through our distribution partnerships. We know what is important to our partners, and we deliver simple and seamless customer experiences based on our genuine commitment to protection and care.

What you’ll be doing:

In this role you will…

• Elicit, analyse, and document business requirements with a focus on both process improvements and robust data needs.
• Facilitate workshops, interviews, and feedback sessions to gather, validate, and refine both functional and data‑specific requirements, aligning stakeholder expectations.
• Work closely with PM’s, local SMEs, and global data governance leads to ensure accountability and timely delivery of both business and data‑related project deliverables.
• Help embed audit readiness through thorough documentation of data definitions, stewardship actions, and governance decisions.
• Support change management initiatives by educating business teams on new data tools, processes, roles, and responsibilities.

What skills and experience you’ll bring on this journey:

• Proven experience as a Business Analyst preferably with a specialisation in Data and a focus on data governance, data quality, or stewardship.
• Strong understanding of data management principles, including metadata, lineage, master data and data quality frameworks.
• Ability to translate business needs into structured requirements, user stories, and governance artefacts.
• Excellent stakeholder engagement and facilitation skills, particularly in navigating complex or distributed business environments.
• Hands‑on experience with tools like Excel, Power BI, Visio, and data documentation platforms (e.g., informatica).
• Analytical mindset with attention to detail and the ability to manage ambiguity through structured thinking.
• Understanding of data privacy, compliance, and regulatory frameworks such as GDPR.

Nice to Have:

• Familiarity with enterprise data governance tool Informatica.
• Experience working in regulated industries or complex data environments.
• Exposure to data warehouse or BI environments and knowledge of reporting/analytics workflows.
• Relevant certifications (e.g., DAMA, DCAM, BCS BA certification) or formal training in data governance.

Why you’ll love working with us!

We value optimism, caring, togetherness, reliability, results‑orientation, and forward‑thinking.

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work‑life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth. This is an extremely exciting time for us at Zurich Cover‑More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Investing in your health and your future. We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions – helping you build a secure and healthy future.

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.

Cover‑More Services Limited is regulated by the Central Bank of Ireland and authorised by the Financial Conduct Authority for UK Business.