Business Analyst

Arco; Hull and East Yorkshire; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading safety products and services firm in the UK seeks an experienced Business Analyst for a fixed-term contract. This role offers a hybrid work model, blending home working with on-site duties in Hull. The selected candidate will be integral in an Agile/Scrum delivery environment, focused on understanding business needs and supporting change initiatives. Ideal candidates should possess strong analytical abilities, experience with APIs, and excellent stakeholder management skills. Competitive salary and attractive benefits are included.

Benefits

Competitive salary

32 days holiday inclusive of bank holidays

Paid Community Volunteering days

Excellent pension

Employee Assistance Programme

Health Cash Plan

Support for personal and career development

Qualifications

• Experience defining Epics, User Stories, and Acceptance Criteria.
• Strong background in Agile/Scrum environments.
• Excellent written and verbal communication skills.
• Confident stakeholder management at all levels.

Responsibilities

• Collaborate with front-end teams to ensure API requirements are met.
• Document and champion business process improvements.
• Support Agile teams in refining and prioritizing stories.
• Produce high-quality analysis artifacts.

Skills

Experience with APIs

Requirements gathering

Process mapping

Agile methodology

Stakeholder management

Analytical skills

Education

Relevant degree

Tools

JIRA

MS Visio

Job description

About The Role

We are looking for an experienced Business Analyst to join Arco on a fixed-term contract for 3 to 6 months. This role is hybrid, with a mix of home working and time spent at our Hull-based office. This is an exciting opportunity to play a key role within an Agile/Scrum delivery environment, supporting the delivery of change initiatives that align with Arco’s strategic plan to grow the business and increase profitability. As a Business Analyst, you will work as part of a Scrum Development Team, partnering closely with Product Managers, Product Owners, Business Stakeholders and Digital/IT teams. You will be responsible for understanding business needs, analysing current ways of working, and translating requirements into clear, actionable deliverables that enable incremental delivery of value.

Key responsibilities

• Collaborate with front-end teams to ensure APIs and services meet architecture and system requirements
• Identify, document and champion improvements to business processes, systems and service/API design
• Act as a digital business partner, serving as the key interface between business areas and Digital/IT teams
• Work with stakeholders to elicit, analyse and document requirements as Epics, User Stories and Acceptance Criteria
• Analyse and document AS-IS and TO-BE business processes and operational designs
• Support Product Owners/Managers and Agile teams to refine and prioritise stories
• Challenge existing assumptions and drive optimal solutions across the business
• Manage and engage stakeholders throughout the product and project lifecycle
• Support the delivery and embedding of change across the organisation
• Contribute to wider change programmes, projects and initiatives to ensure milestones are achieved
• Produce high-quality analysis artefacts including Use Cases, Business Requirements Documents and Functional Specifications
• Facilitate workshops, interviews, observations and other analysis techniques
• Identify, document and champion process and system improvements
• Share best practice and promote strong business analysis capability across the organisation

Ideal Business Analyst will be/have

• Experience with APIs, integrations or service-led development is highly desirable
• Strong background in requirements gathering, process mapping and business analysis techniques
• Experience working in an Agile/Scrum environment
• Hands-on experience defining Epics, User Stories and Acceptance Criteria (including Gherkin)
• Experience mapping AS-IS and TO-BE processes using standards such as BPMN
• Experience producing Use Cases, Business Requirements and Functional Specifications
• Confident stakeholder management at all levels
• Strong analytical skills with the ability to see both detail and the bigger picture
• Excellent written and verbal communication skills
• Experience using tools such as JIRA (or similar) and MS Visio
• Retail sector experience would be desirable

Benefits

• A competitive starting salary plus uncapped commission!
• 32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
• 2 fully paid Community Volunteering days every year
• An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
• A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
• Free, 24-hour access to our Employee Assistance Programme
• Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
• Access to our Learning Management System, to support your personal and career development
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years
• A fully funded level 4 accreditation with the Institute of Sales Professionals

About Us

With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We’re the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.
We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.
Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.
Be Safe, Be Yourself, Be Your Best.