Business Analyst

Royal Borough of Kingston upon Thames; Hull and East Yorkshire; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local government authority is seeking a skilled Business Analyst to deliver user-centred digital services across councils. The ideal candidate will have over 2 years of experience in business analysis and demonstrate skills in agility, adaptability, and cross-organisational communication. This role offers a generous leave entitlement, flexible working arrangements, and various employee benefits including discounts and a pension scheme.

Benefits

Generous annual leave (25-32 days)

Enhanced family leave policies

Volunteering days

Flexible working arrangements

Learning and development courses

Discounts on local services

Interest-free season ticket loans

Local Government Pension Scheme

Cycle-to-work scheme

Health & wellbeing support

Qualifications

• 2+ years of business analysis experience.
• Ability to question and challenge ways of working.
• Demonstrating agility, adaptability, innovation, and creativity.

Responsibilities

• Deliver user-centred digital services across councils.
• Identify key data sources to understand the service in detail.
• Engage in positive cross-organisational communications.

Skills

Business analysis experience

Agility

Adaptability

Innovation

Creativity

Cross-organisational communication

Job description

About the Borough

Kingston and Sutton councils share many services, offering a wide range of activities across two London boroughs. Flexible working patterns and equipment support a creative and ambitious working environment. In Sutton, the London Cancer Hub brings together professionals for cutting‑edge research. In Kingston, the largest housing regeneration programme delivers energy‑efficient homes. Both councils are investing in technologies to tackle the climate emergency and enhance community services.

About the Role And Ideal Candidate

As a Business Analyst, you will deliver user‑centred digital services across Kingston and Sutton councils. You will:

• Have 2+ years of business analysis experience
• Question & challenge ways of working with an understanding of the corporate context and external environment
• Demonstrate agility, adaptability, innovation and creativity
• Identify key data sources to understand the service in detail
• Actively engage in positive cross‑organisational communications and team working

Our Offer To You

• A generous annual leave entitlement of 25‑32 days, plus bank holidays (pro‑rata if part‑time)
• Enhanced maternity, paternity, shared parental, adoption and dependents leave
• Three volunteering days per year in Kingston
• Hybrid working (role dependent)
• Flexible and agile working arrangements using Google Chromebooks
• Learning and development portal offering a range of courses
• Discounts on local shops, restaurants, gyms and leisure centres
• Interest‑free season ticket loans
• Local Government Pension Scheme
• Bicycle loan facilities and cycle‑to‑work scheme
• Zip car scheme
• Confidential health & wellbeing and counselling support

Application Process

Apply online outlining the skills, abilities and experience you bring. We value authenticity and encourage candidates to demonstrate skills, experience and motivation. Where appropriate, we embrace AI to boost productivity, but we reserve the right to reject applications that are entirely AI‑generated without personal responses. We are committed to diversity, inclusive hiring and equal opportunity. The vacancy may close once sufficient applications have been received.