Business Analyst

Mitie; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in the UK is seeking a skilled Transformation Business Analyst to join their Bedrock Programme team. You will play a key role in gathering requirements, optimizing processes, and ensuring solutions meet organizational needs. Ideal candidates should have significant experience in business analysis, strong communication skills, and the ability to work in complex environments. Join a team that values innovation and continuous improvement as you help shape their future strategy.

Benefits

Flexible lifestyle benefits

Cycle-to-work scheme

High street discounts

Enhanced pension contributions

Career development opportunities

Cash prizes and recognition programs

Qualifications

• Significant experience as a Business Analyst in large, complex environments.
• Advanced skills in requirements gathering, process mapping, and documentation.
• Strong data analysis capabilities and evidence-based decision-making.
• Excellent communication and stakeholder engagement skills.
• Comfortable with waterfall methodologies (Agile exposure is a bonus).

Responsibilities

• Drive business analysis activities end-to-end across multi-stakeholder projects.
• Facilitate workshops and produce clear, actionable documentation.
• Map and improve processes, identifying opportunities for automation and efficiency.
• Translate complex requirements into practical solutions.

Skills

Business analysis

Requirements gathering

Data analysis

Communication

Stakeholder engagement

Process mapping

Job description

Better places, thriving communities.

Join Our Transformation Team – Business Analyst Opportunity

Location - Home based with some travel needed/ agile working

Are you ready to make a real impact on how we deliver large-scale projects? We're looking for a Transformation Business Analyst to join our Bedrock Programme team and help shape the future of commercial and financial controls within Mitie.

What's the role about?

As a senior member of our transformation programme team, you'll lead the way in gathering and documenting requirements, optimising business processes, and ensuring solutions meet organisational needs. You'll work closely with stakeholders across the business and external partners, navigating complex environments with confidence and adaptability.

What you'll be doing:

• Drive business analysis activities end-to-end across multi-stakeholder projects.
• Facilitate workshops and produce clear, actionable documentation.
• Map and improve processes, identifying opportunities for automation and efficiency.
• Translate complex requirements into practical solutions and keep everyone aligned.
• Work closely with IS professionals to ensure user and business requirements are prioritised throughout project lifecycle from design, build, test and roll out, including leading on UAT
• Contribute to Programme strategy and occasionally step up as deputy for the Programme Lead.

What we're looking for:

• Significant experience as a Business Analyst in large, complex environments.
• Advanced skills in requirements gathering, process mapping, and documentation.
• Strong data analysis capabilities and evidence-based decision-making.
• Excellent communication and stakeholder engagement skills.
• Comfortable with waterfall methodologies (Agile exposure is a bonus).
• Organised, adaptable, and delivery-focused with a collaborative mindset.

Why join us?

This is your chance to play a pivotal role in a high-profile transformation programme, working with a passionate team that values continuous improvement and innovation. If you thrive in dynamic environments and love turning complexity into clarity, we'd love to hear from you.

Interested?

Apply now and help us shape the future of Mitie's transformation journey

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.