🚀 Business Analyst – Commercial Lines Insurance Transformation & Digital Enablement (x2)
📍 London | Hybrid (3 days in office)
We’re looking for two sharp, delivery-focused Business Analysts to join a large-scale transformation programme reshaping how underwriting and insurance platforms operate across the UK and Europe.
It’s about process, problem-solving and building the right tech — fast.
What you’ll be doing
- Working across underwriting, operations, engineering, UX and process teams
- Eliciting, shaping and challenging business requirements from senior stakeholders
- Mapping and redesigning end-to-end business processes
- Performing gap analysis and turning insights into practical solutions
- Creating clear user stories, acceptance criteria, BRDs, functional specs and process maps
- Supporting delivery squads through sprint planning, stand‑ups, reviews and retros
- Facilitating workshops and training to drive adoption and change
- Contributing to the build of new underwriting technology and data‑led platforms
What we’re looking for
- 2–5 years’ experience as a Business Analyst (flexible for high‑quality candidates)
- Experience of working with Commercial Lines / London Insurance Market
- Strong process engineering and requirements definition skills
- Confident, articulate communicator — comfortable challenging when needed
- Practical mindset (not overly theoretical or framework‑driven)
- Able to juggle priorities in a fast‑paced, stakeholder‑heavy environment
- Experience working with cross‑functional digital teams
- Insurance experience strongly preferred (London Market a big plus)
- Exposure to system implementations helpful, not essential
- Open to AI‑enabled ways of working and modern delivery approaches
Tools & tech
- JIRA, Confluence or similar
- Strong Excel & PowerPoint skills
- Experience working in squad‑based or Agile‑style environments
Nice to haves
- French, Spanish, or other European languages
- Experience working across multi‑country teams
Package
- £50k–£65k base (depending on experience)
- 8–10% annual bonus
- Strong benefits package
If you are curious and enjoy turning complexity into clarity, working closely with both business and tech, and being part of a high‑impact transformation — this role has your name on it.
- 👉 Interested? Drop me a message or apply below.