Business Analyst

Yorkshire Water; Bradford; Hybrid; GBP 41,000 - 52,000; Full time

Job summary

A leading water services provider in Bradford is seeking a Business Analyst to support process improvement initiatives within the Programme Management Office. This role involves collaborating with stakeholders to gather and document requirements as well as driving digital transformation efforts. Applicants should have strong skills in process mapping and communication. The position offers a competitive salary and a hybrid working model.

Benefits

Competitive salary

Annual performance bonus

Pension scheme with up to 12% contribution

25 days annual leave plus bank holidays

Wellness day

Life assurance

Retail savings scheme

Gym membership discounts

Qualifications

• Proven experience in process mapping, improvement, and engineering.
• Ability to simplify complex data for diverse audiences.
• Comfortable working in a team environment.

Responsibilities

• Support the creation and maintenance of a Process Repository.
• Collaborate with stakeholders to gather and document requirements.
• Ensure change impacts are assessed & projects are scoped.

Skills

Process mapping

Requirements gathering

Process architecture

User stories & use cases

Visio proficiency

Effective communication

Organizational skills

Relationship building

Tools

SAP

Job description

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience, 4b, £41,031‑£51,289
• Annual incentive related bonus (£1,000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities in line with the PMO Business Analyst progression plan
• 25 days annual leave plus bank holidays – plus an extra wellness day!
• Life assurance cover of 4 times pensionable salary
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Bradford / Hybrid Working (1‑2 office a week), office move to Leeds (LS10) from Summer 2026

Work type: Permanent. 37 hours per week, Monday – Friday.

We have an exciting opportunity for a Business Analyst to join the Programme Management office at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

In AMP8, Asset Delivery PMO will support a multi‑billion pound programme of capital investment across YW’s clean and wastewater assets. The Capital Programme is growing by over 50% with strong efficiency targets.

Where you fit in

• Support the creation and maintenance of a Process Repository, ensuring requirements are captured, prioritised and gathered for all change projects
• Processes documented, updated and optimised
• Ensure change impacts assessed & projects are clearly scoped
• Collaborate with stakeholders to gather, analyse, and document business requirements
• Translate business needs into clear functional specifications and requirements for delivery teams
• Support project planning, scoping, and prioritisation activities
• Conduct gap analysis, process mapping, and impact assessments
• Facilitate workshops, interviews, and stakeholder engagement sessions
• Work closely with PMO, developers, and testers to ensure successful implementation
• Monitor project progress and support change management initiatives
• Contribute to continuous process improvement and digital transformation efforts

What skills & qualifications you will need

• Process mapping, improvement and engineering
• Requirements gathering (MOSCOW or similar)
• Process architecture
• Creation of user stories & use cases
• Proven experience of Visio
• Excellent communication skills with the ability to simplify complex data for diverse audiences.
• Effective organisational and time management skills.
• You will be comfortable working in a team environment and confident of building effective working relationships.

You will also benefit from having

• Knowledge of the Water Industry and its regulatory framework.
• Experience of SAP

Accessibility

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Do we sound like your cup of tea?

If you’ve got experience in Regulatory Reporting and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Just a heads-up!

We might start interviewing and close the position earlier based on the response. To make sure you’re considered, please send in your application as soon as you can.

If successful for the role, you will be required to undergo pre‑employment checks that will include a Basic Disclosure Check, carried out through a Third‑Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.