Business Administrator

LSEC; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading educational institution in Greater London is seeking an Office Receptionist and Administrator. The role involves being the first point of contact for families and visitors, alongside various administrative duties. Ideal candidates will have experience in administration, proficiency in Microsoft Office, and excellent communication skills. This position offers a supportive working environment with numerous benefits including generous leave and excellent pension schemes.

Benefits

Generous annual leave allowance

Free onsite parking

Access to Employee Assistance Programme

Discounts in in-house restaurants

Access to onsite gym

Qualifications

• At least one year of experience in an administrative role.
• Excellent communication and interpersonal skills.
• The ability to prioritise tasks and meet deadlines.

Responsibilities

• Welcoming visitors and being the first point of contact.
• Answering calls and responding to enquiries professionally.
• Maintaining accurate learner records.

Skills

Organisational skills

Communication skills

Empathy

Teamwork

Microsoft Office

Education

Level 2 qualifications in English and Maths

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

About the role

Please note we don't have a fixed closing date but instead will close the role when we have sufficient applicants to interview so apply soon to not miss out!

The Opportunity

We are looking for a friendly, well‑organised Office Receptionist and Administrator to be the first point of contact at our Nido Volans site. You’ll play a vital role in supporting learners, their families and visitors, and in keeping the centre’s day‑to‑day administration running smoothly.

This is an excellent opportunity for someone who enjoys working in a team, values clear communication, and is motivated to make a difference in the lives of young people.

What You’ll Be Doing

• Welcoming visitors and being the first point of contact for families, carers and professionals
• Answering calls, taking messages and responding to enquiries clearly and professionally
• Maintaining accurate, confidential learner records, including health and contact details
• Supporting admissions, withdrawals and changes to health or medication information
• Handling general office tasks such as letters, emails, ID passes and Oyster card top‑ups
• Assisting with events such as enrolment days, open evenings and inductions

About You

We’re looking for someone who can bring professionalism, empathy and strong organisational skills to the role. The ideal candidate will have:

• At least one year of experience in an administrative role
• Level 2 qualifications in English and Maths
• A good working knowledge of Microsoft Office (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• The ability to prioritise tasks, meet deadlines and work independently or as part of a small team
• A respectful, flexible approach when working with learners, families and colleagues
• Experience in an education setting (desirable but not essential)

About Us

The College

London South East Colleges (LSEC) is a leading further and higher education provider, with seven campuses across Bexley, Bromley, Greenwich, and Lambeth and c1000 staff. The College delivers a wide range of vocational courses, apprenticeships and degree programmes to over 13,000 students, designed to meet employer and industry needs.

Committed to transforming lives through the power of learning, the College plays a vital role in promoting social mobility, creating opportunities for learners of all backgrounds to achieve their potential. With state‑of‑the‑art facilities and strong partnerships with employers and universities, the college equips students with the skills, confidence and opportunities needed for success in their careers and their lives.

As part of London & South East Education Group, the College is also the sponsor of London South East Academies Trust. This growing and successful Multi‑Academy Trust currently has a network of 13 mainstream, special and alternative provision schools across Bromley, Bexley, Surrey and Lambeth.

The Group has also recently launched a charity – the LASER Education Foundation. This organisation supports disadvantaged children and their families across the region, through a wide range of programmes and initiatives.

With a combined turnover of c£100m, the Group has ambitious growth plans. There has never been a better time to join this exciting organisation – and really make a difference to people’s lives.

Benefits

Our benefits package includes a very generous annual leave allowance plus a further three days over the Christmas break. We provide up to two more additional College closure days throughout the year, and also offer leave for volunteering.

Excellent pension schemes are offered, including employer contributions (Teachers’ Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include:

• Access to our Employee Assistance Programme
• Free onsite parking
• Cycle to work/bike loan scheme
• Annual season ticket loan
• Access to the 'Discounts for Teachers' portal
• Free Wifi access in over 10,000 locations worldwide Eduroam
• Access to our onsite gym at Bromley, discounts in our in‑house restaurants and on our hair and beauty treatments

Accreditations

As employers, we recognise and embrace our legal and quality‑assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion.

We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best‑practice information.

Equal Opportunities

London South East Colleges is fully‑committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status.

As a Disability Confident‑Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria.

If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at [e-mail].

In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults.

As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an ‘Enhanced’ DBS (formerly CRB) check, along with a Children’s Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self‑disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex‑offenders which is available upon request.