Burberry QA Manager

Burberry; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury fashion brand seeks a QA Manager based in London to oversee and enhance its digital quality assurance efforts. This role demands expertise in automation, leadership of QA teams, and a passion for technology and retail. Ideal candidates will have hands-on experience with JavaScript, Selenium, and Agile methodologies, driving quality throughout software development cycles.

Qualifications

• Minimum 3 years of hands-on experience in JavaScript + Selenium Web Driver.
• Experience with AI testing tools.
• Proven track record in effective QA automation strategies.

Responsibilities

• Manage QA teams and ensure quality in software development.
• Champion Agile working practices such as Scrum and Kanban.
• Measure and identify bottlenecks in the testing process.

Skills

JavaScript

Selenium Web Driver

Playwright

Cucumber

Agile methodologies

Test automation

Excellent communication

Problem solving

Education

Understanding of Agile certification

Tools

Git

Jenkins

Test documentation tools

Job description

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

Burberry is a recognised leader in engaging customers through digital experiences, both online and offline in our retail stores.

This role is for a QA Manager with a focus on both front-end and back-end technologies. You will become the foundation of team of engineers to help us build and evolve a wide range of features that power burberry.com. You will be the voice for quality across all digital engineering projects contributing to continuous improvement of software development processes.

You must have a solid experience in creating, executing and managing test strategies (with the focus on automation) across multiple projects/teams as well as a recognised background in agile and product-centric technology development. Inspiring your team, making test automation processes as quick and reliable as possible will be the main KPIs.

RESPONSIBILITIES

• Minimum 3 years of hands-on experience in JavaScript + Selenium Web Driver (writing, executing, analysing, and fixing automation tests) in the last 5 years
• Experience in Playwright & Cucumber
• Extensive experience managing QA teams (both automation and manual) on and offshore though partners
• Experience with branching strategies and deployment pipelines
• Experience with AI testing tools and have a passion for emerging TestTech
• Experience with release management, focusing on incremental.
• Proven track record in creating and executing effective QA automation strategies covering both front-end apps and back-end systems/microservices/ GraphQl
• Experience with complex data sources with multiple entry points
• Experienced in test documentation: check lists, test cases, bug reports, test reports, clear vision for testing requirements
• Experience with solutions to test on real devices at scale
• Experience in championing Agile working practices such as Scrum, Kanban, XP, TDD & BDD etc
• Understanding of tools for version control (e.g. Git) and continuous integration (e.g. Jenkins, Gitlab) and relevant quality gates that can reduce production bugs and incidents
• Proactively measuring, identifying bottlenecks in the testing approach, focusing on maintaining speed and quality
• Excellent communication and influencing skills, the ability to clearly articulate a point of view to both technical and non-technical colleagues
• Passion, enthusiasm for and a deep interest in technology and software engineering
• A keen desire to constantly innovate and improve both technology and people

PERSONAL PROFILE

• A self-starter, with fresh ideas, you listen to your peers and your team
• Highly organised with strong prioritisation, problem solving and good communication skills
• Exceptional time management, with the ability to prioritise and manage multiple tasks concurrently against deadlines and deliver agreed requirements
• Experience working with and leading teams both internal and offshore partners
• Passion for reducing tech debt and an interest in test automation and modern deployment techniques
• Ability to work closely with project and delivery managers to ensure QA's time is being split for sprint deliverables and non-sprint deliverables (eg: new initiatives QA focus only)
• An understanding and certification in Agile and a practical experience using Agile approaches to increase speed, quality and security of software shipped to production
• Significant industry experience working across large websites and mobile applications. Could be from an agency, consultancy or client side
• A familiarity and appreciation of the strengths and weaknesses of various test frameworks and tools is useful
• A passion for retail and experience within a software delivery company is essential

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.