Building Services PPM Department Manager

J&B Hopkins; Fareham; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading facilities management company in Fareham is seeking an experienced Mechanical & Electrical PPM Department Manager to lead growth and commercial performance in Facilities Management. The ideal candidate will have a strong technical background, proven skills in managing PPM operations, and excellent communication abilities. This role carries significant responsibility for departmental growth and quality service delivery. The company offers competitive salaries and various employee benefits, promoting a culture of creativity and accountability.

Benefits

EV Salary Sacrifice Scheme

Flexible Holiday Scheme

Flexible Working

Onsite Gym

Staff Social Events

Time off for charity work

Private Medical Insurance

Bupa Life Insurance

Company Eye Welfare Contribution

Employee Assistance Programme

Qualifications

• Strong technical background in Mechanical & Electrical Facilities Management.
• Proven experience in managing PPM and reactive maintenance programmes.
• Experience leading teams and managing performance against KPIs and SLAs.

Responsibilities

• Lead the strategic growth of the Facilities Department.
• Maintain oversight of departmental performance and client requirements.
• Lead, motivate, and develop a multi-disciplinary engineering and FM team.

Skills

Mechanical & Electrical Facilities Management

Managing PPM and reactive maintenance programmes

Stakeholder management

Commercial awareness

Excellent communication

Education

IOSH (or equivalent) certification

Job description

Salary: £65,000pa + Car Allowance + Company Benefits

Hours: Full Time – 40 hours per week, Monday to Friday

Contract: Permanent

What we are looking for?

We are looking for an experiencedMechanical & ElectricalPPM Department Managerto lead the growth of our Facilities Management function.

This is a key leadership role within Hopkins, responsible for the commercial performance and future growthof our PPM and reactive maintenance offering. The department currently delivers circa£3m annual turnover, with a clear strategic ambition to grow this to£5m by 2028.

You will combine strongtechnicalPPM expertisewith commercial acumen and people leadership, ensuring the department delivers safe, compliant, high-quality services today, while building the capability, systems, and client relationships needed for future growth.

Key Responsibilities:

Growth & Commercial Focus

• Take ownership of thestrategic growth of the Facilities Department, supporting the expansion from £3m to £5m turnover by 2028.
• Identify and develop new opportunities within existing and new client relationships.
• Support pricing, forecasting, and workload planning to ensure sustainable and profitable growth.
• Contribute to wider business planning and align departmental growth with Hopkins’ long-term vision and pillars.

Operational Leadership

• Maintain oversight of departmental performance, workload, and client requirements, communicating effectively with internal and external stakeholders.
• Ensure full compliance withstatutory obligations, health & safety legislation and Hopkins systems and processes.
• Monitor operational trends and identify opportunities forservice improvement, efficiency, and innovation.
• Oversee subcontractor performance, small works activity, and service delivery against agreedKPIs and SLAs.
• Act as a senior point of contact for key clients, building trusted, long-term relationships.

People Leadership

• Lead, motivate, and develop a multi-disciplinary engineering and FM team, creating a culture ofhigh standards, accountability, and continuous improvement.
• Coach and support managers and engineers to enhance performance, engagement, and capability.
• Ensure the team has the appropriate skills, qualifications, and development plans in place to meet current and future needs.
• Utilise succession planning and talent data to buildrobust pipelines and long-term capabilitywithin the department.

Skills and Experience:

• Strong technical background within Mechanical & Electrical Facilities Management
• Proven experience managingPPM and reactive maintenance programmes .
• Sound understanding ofstatutory compliance, CDM, and HSE requirements.
• Experience leading teams and managing performance against KPIs and SLAs.
• Commercial awareness, with the ability to contribute todepartmental growth and financial performance.
• Excellent communication and stakeholder management skills.
• IOSH (or equivalent) certification required.

In a nutshell

At Hopkins, our purpose is to always deliver high levels of customer service and industry knowledge. Our vision is to self-deliver our sustainable projects from design through the installation period and then to maintain the buildings, ensuring they operate to the original design principles. To achieve both, we have built a team of dedicated, innovative and creative people. Who never settle for "just average".

As we continue to grow our network and expand our team across the south of the UK, with hubs already in Hampshire, East Sussex and Thames Valley, we are looking to further our reach and continue to deliver great service and innovative projects to our growing client base.

This is an excellent opportunity to join a progressive business who invest in people.

Our commitment to you

At Hopkins, our purpose is to deliver high levels of customer service and industry knowledge. Our vision is to self-deliver sustainable projects from design through installation — and then maintain those buildings so they operate exactly as intended.

To achieve this, we have built a team of dedicated, innovative, and creative people who never settle for “just average”.

With hubs across Hampshire, East Sussex, and Thames Valley, and a growing Facilities Management offering, this is an excellent opportunity to play a key leadership role in shaping and growing an important part of our business.

Our benefits include:

• EV Salary Sacrifice Scheme
• Flexible Holiday Scheme
• Flexible Working
• Onsite Gym
• Staff Social Events
• Time off to support charity work and good causes
• Private Medical Insurance
• Bupa Life Insurance
• Company Contribution towards Eye Welfare
• Employee Assistance Programme that goes above and beyond

Be yourself

Our clients come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Hopkins, we believe everyone is capable of achieving great things - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique. To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to help.