Brand Ambassador & Store Shift Lead

Moss; Cannock; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading menswear brand in Cannock seeks a passionate Brand Ambassador to deliver exceptional customer experiences. In this role, you will engage with customers, promote our services, and drive sales while reflecting the brand’s aesthetic. Ideal candidates have retail experience, strong fashion knowledge, and outstanding communication skills. The position offers a range of benefits, including a generous employee discount and team bonus schemes, making it a rewarding opportunity for those dedicated to customer service excellence.

Benefits

70% employee discount

Generous bonus scheme

£500 referral bonus for successful manager referrals

Financial support for commuting

Cycle to work scheme

Discounted gym membership

Life insurance

Ongoing development opportunities

Access to online learning platform

Celebration of personal milestones

Qualifications

• Prior experience in retail, hospitality, or customer service.
• Possesses knowledge of fashion trends and industry standards.
• Ability to leverage sales data for customer engagement.

Responsibilities

• Lead and empower colleagues to enhance customer experience.
• Deliver an exceptional customer experience and bespoke advice.
• Maximize sales opportunities and contribute to business KPIs.
• Utilize sales data to inform interactions and decisions.
• Assist in stockroom management and adhere to control procedures.

Skills

Customer service excellence

Fashion knowledge

Effective communication

Data analytics

Tools

POS Systems

Inventory management systems

Job description

A leading menswear brand in Cannock seeks a passionate Brand Ambassador to deliver exceptional customer experiences. In this role, you will engage with customers, promote our services, and drive sales while reflecting the brand’s aesthetic. Ideal candidates have retail experience, strong fashion knowledge, and outstanding communication skills. The position offers a range of benefits, including a generous employee discount and team bonus schemes, making it a rewarding opportunity for those dedicated to customer service excellence.