Branch Team Lead Derby | Growth, Coaching & Ops

Rexel; East Midlands; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading distribution company in the UK is looking for an experienced Assistant Branch Manager at their Derby branch. You will support the Area Branch Manager in driving customer satisfaction and operational success by coaching your team and overseeing daily operations. The ideal candidate possesses excellent negotiation and communication skills, a strong focus on customer service, and the ability to manage multiple priorities effectively. Additional responsibilities include training staff and ensuring compliance with health and safety standards.

Benefits

Contributory pension scheme

Gainshare bonus scheme

33 days annual leave

Private Medical Insurance

Staff discounts

Qualifications

• Strong negotiation and communication skills to effectively engage with customers and stakeholders.
• Proficient in team development and training facilitation.
• Excellent customer service orientation with a focus on building long-term relationships.
• Solid understanding of inventory management practices and stock control.
• Strong organisational skills to manage daily operations.

Responsibilities

• Support branch performance by coaching and motivating the team.
• Oversee day-to-day operations and ensure compliance with health & safety standards.
• Monitor key metrics to drive improvements and manage customer accounts.
• Identify training needs and support promotional activity.
• Collaborate cross-functionally with various departments.

Skills

Negotiation skills

Communication skills

Team development

Customer service orientation

Organisational skills

Analytical skills

Job description

A leading distribution company in the UK is looking for an experienced Assistant Branch Manager at their Derby branch. You will support the Area Branch Manager in driving customer satisfaction and operational success by coaching your team and overseeing daily operations. The ideal candidate possesses excellent negotiation and communication skills, a strong focus on customer service, and the ability to manage multiple priorities effectively. Additional responsibilities include training staff and ensuring compliance with health and safety standards.