Branch Supervisor: Lead Store Team & Customer Experience

Scotmid Food; Livingston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community-focused retailer in Livingston is seeking a Branch Supervisor to manage store operations and lead the customer service team. As a key-holder, you will ensure store standards are maintained and train staff to deliver excellent service. Ideal candidates should have strong team working skills and a passion for customer service. Previous supervisory experience in retail is a plus. This position offers development opportunities and competitive hourly rates.

Benefits

Comprehensive induction and training program

Competitive hourly rates

Opportunities to develop and grow

Qualifications

• Previous supervisory experience in retail is an advantage.
• Passion for supporting and developing team skills.
• Ability to motivate a customer service team.

Responsibilities

• Manage store standards and ensure safety compliance.
• Open and close the store as a key-holder.
• Lead by example in food preparation and customer service.

Skills

Team working

Customer service

Job description

A community-focused retailer in Livingston is seeking a Branch Supervisor to manage store operations and lead the customer service team. As a key-holder, you will ensure store standards are maintained and train staff to deliver excellent service. Ideal candidates should have strong team working skills and a passion for customer service. Previous supervisory experience in retail is a plus. This position offers development opportunities and competitive hourly rates.