Branch Partner

Spicerhaart; Greater London; On-site; GBP 20,000 - 32,000; Full time

Job summary

A leading estate agency in Greater London is looking for a Lettings Manager to head a high-performing team. The role includes leading meetings, coaching the team, and managing relationships with landlords and tenants. Candidates should have at least 2 years experience in lettings, a UK driving license, and a strong grasp of relevant legislation. This is a fantastic opportunity for someone passionate about team development and customer service. Competitive earnings exceeding £50,000 per year are offered, along with opportunities for training and progression.

Benefits

Uncapped commission scheme

Company Car

Fully-funded training course

Career progression opportunities

Employee Assistance Programme

Qualifications

• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher.
• Full UK Driving Licence for a manual vehicle.
• Strong understanding of current legislation related to Residential Lettings.

Responsibilities

• Lead daily meetings with the Lettings team.
• Coach the team to achieve KPI’s.
• Develop and maintain strong relationships with Landlords and Tenants.

Skills

Leadership

Customer Service

Negotiation

Time Management

Team Building

Communication

Job description

Overview

Ready to lead and make an impact in a fast-moving property market? Darlows Estate Agents Cardiff is looking for a Lettings Manager to head up a high-performing team and drive success.

This is an exciting opportunity for an experienced lettings professional with a passion for leadership, performance, and exceptional customer service. You’ll be at the forefront of team development, business growth, and delivering top-tier service to landlords and tenants alike.

If you’re ready to take your career to the next level with a trusted and respected brand, apply now and lead the way with Darlows

Benefits of being a Lettings Branch Manager at Darlows Estate Agents in Cardiff

• Complete on-target earnings exceeding £50000 per year
• £20,000 to £32,000 basic salary, dependent on experience
• £2,500 for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• A Company Car
• Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA)
• Career progression opportunities
• Our new company-wide Elevate incentive program
• Employee Assistance Programme

A day in the life of a Lettings Branch Manager

• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPI’s
• Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
• Encourage your teams development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with Landlords and Tenants
• Liaising with Tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk‑averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of a Lettings Branch Manager

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment.
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
• The ability to create and action business plans relevant to your branch
• The ability to monitor and assess performance of local competitors
• A strong understanding of current legislation related to Residential Lettings
• Ability to manage time sensitive and high volume workloads
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail

The Finer Details

We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need :

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• We’ll need evidence of your right to work in the UK, in the form of :
• Passport / Birth Certificate

We will also need

• Proof of Address
• National Insurance
• Drivers Licence Check