Branch Manager - Windsor (40 hours)

Rituals Cosmetics; Windsor; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company in Windsor is seeking a passionate Store Manager to create memorable customer experiences and inspire a high-performing team. This role involves defining objectives to drive KPIs, managing store operations, and fostering a positive employee engagement culture. Ideal candidates will have previous Store Manager experience in retail or hospitality, excellent people management skills, and a problem-solving mindset.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Quarterly product allowance

Wellbeing initiatives

Company & Team Events

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• Experience in sharing knowledge to drive behavioural change and develop others.

Responsibilities

• Create an unforgettable customer experience.
• Define daily objectives and actions to drive KPIs.
• Manage inventory and day-to-day operations.

Skills

People management skills

Decision making and problem-solving skills

Motivation and coaching

Job description

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

Share your talents

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!

Bring all of you

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated.

On top of that, you have :

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.

Benefits of working at Rituals

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Quarterly product allowance
• Numerous wellbeing initiatives and EAP
• Company & Team Events