Overview
We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Cannock. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach.
Benefits
- Basic Salary from £34,000 dependent on experience.
- Holidays from 20 working days plus all bank holidays, increased in line with service.
- Monthly and Yearly Sales and Contribution bonuses available.
- Monthly and Yearly Promotional incentives.
- Company Van to use to and from work.
Responsibilities
- Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning.
- Develop and implement strategies to achieve sales targets and increase market share.
- Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly.
- Manage inventory levels, minimizing excess or obsolete stock.
- Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.
- Develop a high-performing team, fostering a positive work environment and promoting teamwork.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions.
Requirements
- Proven experience as a Branch Manager or in a similar role within the Motor industry.
- In-depth knowledge of automotive parts, accessories, and related products.
- Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships.
- Proficient in using computer systems and software relevant to the industry.
- Knowledge of the local areas and customer base would be a distinct advantage.