Branch Manager Banking

Reed; Bromsgrove; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading building society is seeking a Branch Manager for their new branch in Bromsgrove. This role involves leading a team, ensuring exceptional customer service, and engaging with the local community. The ideal candidate has branch management experience, is a strong communicator, and is passionate about delivering customer solutions. The position offers a salary of up to £30,300 per year, 35 hours weekly, and various benefits, including generous holidays.

Benefits

30 days holiday + Bank Holidays

Pension up to 8%

Life assurance

Private medical insurance

Healthcare plan

Career development opportunities

Great Place to Work recognition

Qualifications

• Experience in branch management or leadership within financial services.
• Passion for delivering strong customer solutions and driving results.
• Flexibility and eagerness to develop knowledge in a forward-thinking organisation.

Responsibilities

• Inspire and lead your team to deliver top-notch customer experience.
• Manage day-to-day operations ensuring compliance with regulations.
• Engage with the local community to build strong loyalty.

Skills

Branch management experience

Customer solutions focus

Strong communication

Proactive mindset

Flexibility and eagerness to learn

Job description

Branch Manager – Bromsgrove Branch

Lead the future of community banking.

Reed is proud to be working exclusively with a highly successful and expanding building society that’s redefining the high street experience. While others are closing branches, our client is opening them — and after a record‑breaking couple of years, they’re launching a brand‑new branch in Bromsgrove.

This is your opportunity to take the lead, inspire a team, and make a lasting impact in your local community. As Branch Manager, you’ll be at the heart of this exciting new chapter, driving growth, building strong relationships, and ensuring every customer receives exceptional service.

The Role

As Branch Manager, you’ll:

• Inspire, lead, and develop your team to deliver a second‑to‑none customer experience.
• Work collaboratively across multiple channels, personalising every interaction.
• Investigate complex queries and complaints, ensuring positive outcomes.
• Develop and execute strategies to increase funding and achieve corporate goals.
• Manage day‑to‑day operations, ensuring compliance with regulatory requirements.
• Engage with the local community to build strong connections and loyalty.

About You

We’re looking for someone who is:

• Experienced in branch management or leadership within financial services.
• Passionate about delivering strong customer solutions and driving results.
• Curious, proactive, and confident to challenge the status quo.
• A strong communicator who puts customers and community first.
• Flexible and eager to develop knowledge in a forward‑thinking organisation.

What’s on Offer

• Salary: Up to £30,300 per year
• Hours: 35 per week
• Holidays: 30 days + Bank Holidays
• Benefits: “Moments that Matter” days off for life events, pension up to 8%, life assurance, private medical insurance, healthcare plan, and fantastic career development opportunities.
• A workplace that values diversity, inclusion, and individuality — officially recognised as Great Place to Work.

Ready to lead a team and shape the future of high street banking? Apply today and help make Bromsgrove’s newest branch a success story.