Branch Manager

Huws Gray; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading building materials supplier is seeking a Branch Manager in Greater London to inspire a team and drive branch growth. Responsibilities include ensuring safety, delivering exceptional customer service, managing profitability and developing customer relationships. Ideal candidates should have previous management experience and a passion for leadership. The position offers various perks, including a company car and bonuses, alongside a commitment to training and development in a diverse workplace.

Benefits

23 days' holiday plus bank holidays

Company car

Company bonus scheme

Contributory pension and life assurance

Private healthcare

Discounts on retailers and leisure activities

Colleague discount across group brands

Training and development programmes

Qualifications

• Previous management experience is essential.
• Passion for leadership and customer service.
• Willingness to undergo training for personal growth.

Responsibilities

• Ensure safety protocols are followed.
• Deliver outstanding customer service.
• Manage branch performance and profitability.
• Develop business opportunities with customers.
• Oversee resources including stock and equipment.
• Support and mentor the team.

Skills

Leadership

Customer service

Performance management

Business development

Job description

Branch Manager - Huws Gray (Bexleyheath) - Inspire your Team, Grow your Branch, and Make a Real Difference Every Day. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group - home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating - we couldn't do it without our people and that's where you come in!

• Making sure you, your team and our customers are safe by following all the appropriate guidelines
• Delivering top-tier customer service that keeps people coming back
• Managing branch performance whilst maximising its profitability - including P&L and customer ledger responsibilities
• Developing business opportunities - growing relationships with new and existing customers
• Ensuring your transport is used to its full potential
• Supporting and mentoring your team through delegation, training, one-to-ones, and reviews
• Overseeing branch resources - including stock, equipment, and vehicles

We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind-and there's no judgment in asking.

You don't need to tick every box-if you're passionate about leadership and customer service, we want to hear from you. We'll give you the training and support you need to succeed, but previous management experience is key.

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.

We believe great work should be recognised and rewarded. Here's what you can expect:

• 23 days' holiday, plus bank holidays (31 days per year)
• Company car
• Company bonus scheme, based on performance
• Contributory pension and life assurance
• Private healthcare
• Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes to support your growth