Branch Administrator

Stannah; Warrington; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable service provider is seeking a Branch Administrator in Warrington. The successful candidate will provide essential administrative support, manage customer communications, and ensure Health & Safety compliance. An ideal candidate has experience in a high-paced office environment and strong proficiency in Microsoft Office. This role offers a competitive salary and various employee benefits including a profit share bonus scheme, 25 days holiday, and a pension plan.

Benefits

Market Aligned Salary

Profit Share Bonus Scheme

25 days holiday plus bank holidays

Pension Scheme

SimplyHealth Cash Plan

Life Assurance Scheme

Company Benefits Discount Rewards Scheme

Employee Assistance Programme

Enhanced maternity and paternity provision

Free parking

Qualifications

• Experience in a busy administrative role.
• Strong data interpretation skills.
• Ability to work under pressure and handle sensitive situations.

Responsibilities

• Provide all administrative support to the branch and service team.
• Handle customer calls and queries professionally.
• Raise and check invoices and maintain customer records.

Skills

Planning

Organizational skills

Communication

Customer service

Microsoft Office proficiency

Job description

Job Description

Branch Administrator Jobs in Warrington at Stannah – Join Our Team!

We have an exciting opportunity for a Branch Administrator to join Stannah, based at the Warrington Service Branch.

This job will involve providing all aspects of administration support to our busy Service Branch. You’ll be liaising effectively by telephone, email, and face-to-face with both internal and external customers – always offering a friendly and professional service. You'll also support delivery in key areas such as Health & Safety, Customer Service, Operations, Finance, Risk, and Employee Development.

Your working hours are 09 : 00 – 17 : 00 Monday - Thursday and 09 : 00 – 16 : 30 on a Friday

This is a great opportunity for an experienced administrator who thrives in a fast-paced, customer-focused environment and enjoys working collaboratively across teams.

To be successful as the Branch Administrator, it is essential that you have previous experience in a busy office environment and general administration. Experience in scheduling engineers, using Microsoft Office, and working within a pressured or customer service environment would be desirable.

Branch Administrator Responsibilities

• Provide full administrative support to the branch and service team.
• Maintain strong communication with both internal and external stakeholders.
• Raise and check invoices, handle customer records, and perform general office duties.
• Taking customer calls and dealing with their queries.
• Schedule planned maintenance and liaise directly with customers.
• Promote and ensure Health & Safety compliance across all branch activity.

Please see full Job description here : Branch Administration job description

Qualifications

Branch Administrator Requirements

• Previous experience in a busy administrative role.
• Excellent planning, prioritisation, and organisational skills.
• Proficiency in Microsoft Office and strong data interpretation skills.
• Strong interpersonal and communication abilities.Comfortable working under pressure and handling sensitive situations with professionalism.

Additional Information

If you have previous experience working as a Branch Administrator or in a similar role such as Service Coordinator, Office Administrator, or Customer Service Administrator, and are looking for a Branch Administrator job in Warrington, please click the "Apply Now" button or contact us for further information.

Benefits Include

• Market Aligned Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days’ annual leave
• Pension Scheme. Matched contribution / salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Enhanced maternity and paternity provision
• Free parking

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect.Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.