Box Office Sales Advisor

ATG Entertainment; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading live entertainment company in the City of Westminster is seeking a Box Office Sales Advisor. The role requires a highly driven and sales-focused individual with a proven track record in achieving strong results. You will deliver first-class service to customers and manage a busy counter while performing essential administrative duties to support Box Office operations. Ideal candidates must be natural team players, effective under pressure, and committed to providing a great customer experience.

Qualifications

• Proven track record of achieving strong sales results.
• Experience in customer service and Box Office operations.
• Ability to perform vital administrative duties.

Responsibilities

• Deliver first-class service to customers, producers, and stakeholders.
• Manage a busy Box Office counter.
• Support Box Office operation with administrative tasks.

Skills

Sales-focused

Strong customer service skills

Team player

Ability to manage a busy counter

Job description

Box Office Sales Advisor

ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.

Opened in 1881, the Savoy Theatre in London was designed by C.I. Phipps and decorated by Collinson & Locke. The Savoy became famous as the first public building in the world to be lit by incandescent electric lights. In October 2005, the Ambassador Theatre Group and Tulbart LLC bought the Savoy Theatre and started a run of productions that would change the face of the West End, including Trevor Nunn’s acclaimed production of ‘Porgy and Bess’, Henry Goodman in ‘Fiddler on the Roof’, and ‘Carousel’ starring Lesley Garrett. In 2019 Dolly Parton brought her show ‘9 to 5 – The Musical’ to the Savoy Theatre and this was followed in 2021 with a 2-year run of ‘Pretty Woman’, acclaimed play ‘A Little Life’ with James Norton, Jamie Lloyd’s ‘Sunset Boulevard’ starring Nicole Scherzinger and Plaza Suite starring Sarah Jessica Parker and Matthew Broderick. Currently, Paddington the Musical is running at the Savoy Theatre.

People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential.

We are seeking a highly driven and sales‑focused Box Office Sales Advisor to join our team. The ideal candidate will have a proven track record of achieving strong results and be a natural team player in order to work efficiently and effectively as part of a dedicated team. Reporting to Sales and Ticketing Managers, you will deliver first class service to customers, producers and key stakeholders. You will be expected to manage a busy counter as well as perform vital administrative duties in order to support the Box Office operation.

Interested? Please click on the link to view our full Job Description!

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long‑term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact email address to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and uk-careers.atgentertainment.com.