Boutique Manager - Beauty

Office Angels; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading beauty retailer in London seeks an energetic Boutique Store Manager to drive business success and deliver exceptional customer experiences. You will lead a passionate team and engage with local retailers and influencers to enhance brand visibility. Ideal candidates have a minimum of 2 years in retail, proven leadership skills, and a genuine passion for beauty and skincare. Transform the boutique experience and exceed sales targets in a dynamic environment.

Qualifications

• Minimum 2 years of retail experience, preferably in a boutique or beauty setting.
• Proven leadership experience with a successful sales track record.
• Strong planning and organizational skills.

Responsibilities

• Drive business growth through strategic initiatives.
• Inspire the team to deliver personalized customer experiences.
• Identify local partnerships for community engagement.
• Deliver ongoing training in sales and product knowledge.
• Maintain store presentation standards.

Skills

Leadership and team management

Customer relationship management

Sales strategies and growth

Organizational skills

Coaching and development

Job description

Boutique Store Manager

We are seeking an energetic, results-driven Boutique Store Manager to lead a well-established flagship boutique that has captivated beauty lovers for over 25 years. Known for its innovative skincare and makeup products, this brand seamlessly blends beauty with skincare, focusing on enhancing natural beauty.

As Boutique Store Manager, you will be instrumental in driving business success, providing exceptional customer experiences, and ensuring the boutique not only meets but exceeds sales targets. You will lead a passionate team and collaborate with local retailers and influencers to host engaging, customer-focused events.

Key Responsibilities

• Drive business growth through strategic initiatives, ensuring consistent achievement of sales targets.
• Inspire and lead the boutique team to deliver personalised customer experiences through expert product knowledge and consultations.
• Identify local partnerships and event opportunities to enhance community engagement and brand visibility.
• Deliver ongoing training to the team in sales, product knowledge, and customer service.
• Maintain high standards of visual merchandising, cleanliness, and overall store presentation.
• Oversee daily operations, including inventory management and sales tracking.
• Act as the primary liaison between the boutique and senior management, advocating for the store's needs.
• Cultivate a positive team culture, addressing challenges with professionalism and motivation.
• Stay informed on beauty industry trends and propose ideas to maintain brand leadership.
• Take ownership of additional responsibilities as needed.

Key Requirements

• Minimum 2 years of retail experience, ideally in a boutique or beauty-focused setting.
• Proven leadership experience with a track record of achieving high sales targets.
• Strong planning and organisational skills with an eye for collaborative and promotional opportunities.
• Excellent customer relationship skills and a solution-oriented mindset.
• Demonstrated success in driving year-over-year sales growth and team performance.
• Passion for coaching and developing team members in beauty and customer engagement.
• Energetic, approachable, and confident, with strong communication skills.
• Ability to excel in a fast-paced, dynamic environment.
• Genuine passion for beauty and skincare.
• Fluent in English.

We are an equal-opportunities employer dedicated to fostering an inclusive workplace where talent and individuality thrive. If you require reasonable adjustments, please let us know and we will support you.