Borough Clinical Facilitator

NHS; Greater London; Hybrid; GBP 24,000 - 110,000; Full time

Job summary

A public health organization in Greater London seeks a Borough Clinical Facilitator to lead the Change Management Programme. The role includes engagement with clinicians, promoting quality improvement practices, and ensuring compliance with clinical standards. Candidates must be practicing clinicians with significant experience in General Practice, demonstrating strong leadership and community collaboration skills. This position offers a hybrid work arrangement and a fixed-term contract for 15 months with competitive compensation.

Qualifications

• Must have at least 3 years of experience in Haringey General Practice.
• Strong communication and relationship-building skills are essential.
• Understanding of QI and change management methodologies is necessary.

Responsibilities

• Act as the clinical lead for the borough's delivery of the Change Management Programme.
• Engage local GPs and clinical teams in programme activities.
• Support the design and testing of interventions that improve access.

Skills

Leadership

Clinical Insight

Quality Improvement

Communication

Stakeholder Engagement

Education

Must be a practicing Haringey Clinician

Qualified GP, Nurse, Pharmacist, or Allied Health Professional

Job description

Borough Clinical Facilitator NCL Change Management Programme

Reports to: Clinical Director (Dr Yuvraj Pattni)

Accountable to: Senior Responsible Officer (SRO) NCL Change Management Programme

Location:Hybrid Predominantly across North Central London (Barnet, Camden, Enfield, Haringey & Islington)

Contract length:Fixed Term 15 months (January 2026 March 2027)

Remuneration: £24,404.40 pa for 2 sessions of 4hr10 min per week (£109,820 WTE + NI & Pension / or £12,202 per session)

Qualification: Must be a practicing Haringey Clinician working 3+ clinical sessions in Haringey General Practice with at least 3 years experience in Haringey General Practice

Interview dates: 20th and 29th January 2026

Main duties of the job

The Clinical Facilitator will play a key leadership role in supporting the delivery of the NCL General Practice Change Management Support Programme at the borough and practice level.

They will act as the clinical interface between GP Practices, PCNs, Federations, and the central programme team, ensuring clinical credibility, alignment to local priorities, and engagement from frontline staff.

Working alongside Business Change Facilitators and Borough Senior Managers, they will support practices to embed improvements in Access, Long-Term Conditions (LTC), and Digital Transformation, ensuring that all changes are clinically robust, patient-centred, and sustainable.

The postholder will champion quality improvement (QI) approaches, support peer learning, and help practices apply evidence-based models of care to achieve better outcomes for patients and staff.

About us

Haringey GP Federation is a dynamic and growing organisation working in partnership with GP practices across the diverse borough of Haringey, north London. Formed in 2016 by local GPs, we now work alongside over 30 practices within seven Primary Care Networks to help deliver high-quality, accessible healthcare to our local communities.

Our role is to support and enable general practice by developing and delivering services that complement core GP work, creating opportunities for shared learning and innovation, and helping practices respond to the evolving needs of patients and the wider health system.

We work in close partnership with practices, clinicians and system partners to co-design services, pilot new approaches, and build capacity across primary care. Through clinical programmes, workforce development and operational support, our aim is to add value in ways that are practical, respectful and aligned with the priorities of our member practices. Were proud of the strong relationships weve built across the health and care system grounded in mutual respect, shared goals, and a commitment to delivering excellent care together.

Our work has been recognised nationally, including commendations at the HSJ Awards for our leadership and service delivery.

Job responsibilities

Key Responsibilities

Clinical Leadership and Engagement

Act as the clinical lead for the boroughs delivery of the Change Management Programme.

Engage local GPs and clinical teams in programme activities, ensuring alignment with clinical priorities and contractual requirements.

Champion the adoption of the Modern General Practice Model and proactive LTC care delivery.

Support practices to apply QI methodologies and embed structured approaches to improvement (e.g., PDSA cycles, Kotters 8 Steps, Theory of Change).

Use clinical insight to identify barriers, enablers, and opportunities for improvement.

Promote a culture of collaboration, learning, and professional support among borough clinicians.

Change and Improvement Facilitation

Work jointly with Business Change Facilitators to deliver targeted change support to practices and PCNs.

Support the design and testing of interventions that improve access, long-term condition management, and use of digital tools.

Help practices translate improvement theory into day-to-day operational change.

Provide clinical input to local playbooks, improvement frameworks, and evaluation tools.

Lead peer-to-peer learning sessions and contribute to borough or NCL-wide communities of practice.

Clinical Quality, Safety, and Governance

Ensure changes to clinical pathways, workflows, or processes are safe, evidence‑based, and compliant with national and local standards.

Identify and elevate risks, clinical issues, or safety concerns through the agreed governance routes.

Work closely with the Programme Clinical Director and Quality Lead to embed continuous improvement, audit, and evaluation.

Promote learning from incidents, feedback, and outcomes data.

Stakeholder and System Collaboration

Build strong, trusted relationships with practices, PCNs, Federations, and ICB teams.

Act as a bridge between clinical frontline teams and programme leadership.

Contribute to engagement with Lived Experience Representatives and patient voice activities.

Participate in cross-borough and NCL-level meetings to share learning and support consistent implementation.

Person Specification

Qualifications

• Must be a practicing Haringey Clinician working 3+ clinical sessions in Haringey General Practice with at least 3 years experience in Haringey General Practice

Experience

• Qualified GP, Nurse, Pharmacist, or Allied Health Professional with current registration.
• 3+ years experience working in General Practice or Primary Care Networks (PCNs).
• Demonstrable leadership or facilitation experience in clinical improvement or transformation.
• Understanding of QI and change management methodologies (e.g., PDSA, Kotter, Lean).
• Ability to engage and influence peers and clinical teams.
• Strong communication, facilitation, and relationship‑building skills.
• Awareness of current NHS priorities and system working within an ICB/ICS context.
• 5+ years experience working in General Practice and at a Partner
• Previous involvement in system‑level improvement or transformation programmes.
• Experience in coaching or mentoring clinicians and practice teams.
• Knowledge of digital tools, care navigation, and the Modern General Practice Model.
• Formal training in QI, leadership, or project management.
• Experience working collaboratively with the voluntary or community sector.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£109,820 a year24,404.40 pa for 2 sessions of 4hr10 min per week