Bookings Coordinator

Nuffield Health; England; On-site; GBP 23,000 - 28,000; Full time

Job summary

A healthcare organization in Chester is seeking a Bookings Coordinator to ensure efficient administration of the hospital's bookings process. The ideal candidate will have a strong commercial mindset, excellent communication skills, and the ability to manage customer relationships effectively. This is a full-time position offering up to £28,000 annually based on experience, plus a comprehensive benefits package including gym memberships and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Must be a commercially minded person with drive for success.
• Champions customer experience and collaborates with colleagues.
• Responsible for managing opportunities throughout the bookings process.

Responsibilities

• Ensure administration meets required standards and timescales.
• Manage and interpret data and information efficiently.
• Handle enquiries and escalate appropriately when necessary.
• Ensure accurate information management in systems.

Skills

Commercial mindset

Customer relationship management

Data management

Effective communication

Job description

Bookings Coordinator

Nuffield Health Chester Hospital | Administration | Permanent | Full Time

Up to £28,000 per annum depending on experience 37.5 hours per week

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.

Our team in our Chester Hospital currently have an internal opportunity for a Bookings Coordinator. Continue your journey with us whilst we'll support you to be your best.

As our Bookings Coordinator you will:

• Ensure complex administration and support meets all required standards and timescales.
• Manage, appraise, and interpret data, information and /or situations.
• Handle all enquires, or queries raised efficiently and effectively, escalating appropriately where necessary.
• Ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.
• Liaise with the Theatre Manager, Outpatient Manager, Patient Services Manager and Pre‑op Lead to ensure efficient running of the day to day bookings process.

To succeed as a Bookings Coordinator, you will need:

• To be a commercially minded person with drive and plans in place to ensure success.
• Be responsible for effective prospecting and managing opportunities throughout the entire bookings process utilising customer relationship and systems effectively.
• To champion the customer experience in the hospital and work with colleagues to deliver a strong customer focused mind‑set to bring the best of Nuffield Health to every customer.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Chester, The Grosvenor Hospital

The Grosvenor Hospital has remained a leading hospital in Chester since 1975. We work within the heart of our community to deliver a comprehensive range of treatments and services delivered by our wonderful team of clinicians and support staff. Our hospital is a modern environment with a new theatre suite and day care unit and holds the highest standards for patient care where staff ratios are not compromised. Care delivered the way it should be.

Find out more about our hospital here.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.