Bookings Administrator

Culina Group; Chorley; On-site; GBP 27,000; Full time

Job summary

A leading logistics firm located in Chorley seeks a dedicated Bookings Administrator to manage delivery bookings and enhance customer satisfaction. This full-time role involves arranging outbound logistics, updating transport details, and communicating with clients regarding any issues. Ideal candidates will possess solid data entry skills, attention to detail, and the ability to manage workloads independently. Join a thriving workplace with a strong team culture and enjoy competitive benefits including annual leave, pension contributions, and life assurance.

Benefits

28 days annual leave

Pension scheme with 4% contributions

Life Assurance x2 annual salary

Employee Assistance Programme

Eye Care Vouchers

Employee of the Month recognitions

Retailer discounts through benefit platform

Qualifications

• Experience working with transport and hauliers would be desirable.
• Efficient at data entry into platforms including websites, spreadsheets and warehouse systems.
• Able to demonstrate a high attention to detail.
• The ability to prioritize workload without supervision.
• Effectively prioritise work load in order to meet set deadlines.

Responsibilities

• Arranging all outbound delivery bookings on behalf of clients.
• Adding delivery information to transport management systems.
• Communicating with clients regarding delivery issues.
• Producing packing & label instruction sheets via Excel.
• Logging delivery issues and failures for reporting.
• Updating confirmed bookings, transport, and pricing information.
• Organising transport with hauliers.
• Using web portals and email for client bookings.

Skills

Experience with transport and hauliers

Data entry skills

Attention to detail

Ability to prioritize workload

Job description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

Due to continued growth, ourChorley site are now looking for aBookings Administratorto join their team on a full time permanent basis!

Salary:£26,064per annum.

Working hours:Monday-Friday, 9am-5pm.

As a Bookings Administratoryou will be responsible for contributingto the success of the Chorleysite by ensuringcustomer queriesare dealt within a timely and professional manner and to the satisfaction of the customer.

Key Duties of aBookings Administrator:

• Arranging all outbound delivery bookings on behalf of our clients.
• Addingdelivery information to our transport management systems.
• Communicating professionallywith the clients and the team regarding any delivery issues, cancellations or delays.
• Producing packing & label instruction sheets via our excel template.
• Logging any delivery issues, delays or failures to assist with monthly reporting.
• Updating confirmed bookings, transport and pricing information.
• Organising transport with hauliers.
• Use of customer web portals, email and telephone to arrange bookings with our clients.
• Other administrative tasks as determined from time to time.

Qualifications

• Experience working with transport and hauliers would be desirable.
• Efficient at data entry into platforms including websites, spreadsheets and warehouse systems.
• Able to demonstrate a high attention to detail.
• The ability to prioritise workload without supervision.
• Effectively prioritise work load in order to meet set deadlines.

Additional Information

As part of our drive to make Great Beara great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave– 28days inclusive of the bank holidays.
• Pension scheme –We want colleagues to enjoy a comfortable retirementso we offer agreat contribution of 4% employee and 4% employer.
• Life Assurance- x2 your annual salary.
• Wellness –Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers –We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition –We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts- Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam!