Booking and Scheduling Clerk

Manchester University NHS Foundation Trust; Wythenshawe; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading NHS Trust in the UK is seeking an individual to join their Booking and Scheduling team. The role includes providing high-quality administrative support, managing patient waitlists, and ensuring all necessary pre-admission checks are completed. The ideal candidate must demonstrate strong organisational skills, attention to detail, and the ability to thrive in a fast-paced environment. The position offers development opportunities and involves teamwork with a friendly staff. Candidates adaptable to changing priorities will excel in this role.

Benefits

Yearly appraisals

Training opportunities

Support for ongoing development

Qualifications

• Keen eye for detail and ability to work under stress.
• Excellent organisational skills are essential.
• Confident in both independent and team settings.

Responsibilities

• Provide efficient and high‑quality administrative support.
• Add patients to waiting lists and manage necessary validations.
• Liaise with consultants regarding case management.

Skills

Organisational skills

Attention to detail

Ability to work under stress

Job description

We have an exciting opportunity to join our busy Booking and Scheduling team at WTWA Wythenshawe. The post holder will be responsible for providing an efficient and high‑quality service to support the Booking & Scheduling Team in the management of booking and scheduling waiting lists, ensuring that key access standards are met in line with the requirements of the Trust access policy.

Role Responsibilities

• Provide efficient and high‑quality administrative support.
• Add patients to a waiting list ensuring patients are on the correct pathways, validating and amending as necessary.
• Ensure patients have all the relevant pre‑admission tests and checks.
• Record patient cancellations and DNAs (Did not attend).
• Liaise with consultants regarding case‑mix, additions to lists and list changes.
• Ensure theatre lists are constructed to maximise levels of utilisation.

The successful applicant will need to have a keen eye for detail, work well under stress and be able to adapt to an ever‑changing priority workload. The role is fast‑paced and excellent organisational skills are essential. You must be confident and work well on your own as well as alongside our friendly, hard‑working and fun team.

You will be supported by a strong management structure, receive yearly appraisals and training opportunities with the encouragement and support for ongoing development. If you are adaptable, able to work both independently and as part of a team then this job is for you and we look forward to receiving your application.

About MFT

MFT is one of the largest NHS Trusts in England with a turnover of over £3bn and is on a different scale than most other NHS Trusts. We are creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. We bring together 10 hospitals & community services from across Manchester, Trafford & beyond, championing collaborative working & transformation, and encouraging our 30,000‑person workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & drive research and innovation through the introduction of Hive, our Electronic Patient Record system launched in September 2022. We’re proud to be a major academic research centre & education provider, providing a robust infrastructure to encourage and facilitate high‑quality research programmes. We’re excited to be embarking on our Green Plan, which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protect your health and wellbeing, and shape the future of our organisation together.