Bodyshop Receptionist

Auto Skills UK; Birmingham; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading accident repair service in Birmingham is seeking a Bodyshop Customer Service Advisor to efficiently manage customer vehicle repair needs. This full-time, permanent role demands excellence in customer service and strong organisational abilities. Responsibilities include prioritising tasks and maintaining high standards of administration. Candidates must have prior experience in a bodyshop environment. The company promotes progression within a rewarding culture.

Qualifications

• Experience of working in a modern accident repair centre.
• Excellent customer service and organisation skills.
• Good IT skills.

Responsibilities

• Provide excellent customer service.
• Multi-task and prioritize tasks.
• Ensure attention to detail in all administration.

Skills

Excellent customer service

Organisation skills

Good IT skills

Ability to work well under pressure

Ability to work within a team environment

Job description

Bodyshop Customer Service Advisor

Basic Salary: £25,000 - £26,000

Working Hours: Monday to Friday, 40 hour week, 8.30am - 5pm

Location: Birmingham

New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.

Responsibilities

• Excellent Customer Service
• Multi-tasking and prioritising tasks
• Attention to detail in all administration

Skills and Qualifications

• Experience of working in a modern accident repair centre
• Excellent customer service and organisation skills
• Good IT skills
• Experience of cash credit controlExcellent administrative skills
• Ability to work well under pressure and to tight deadlines
• Ability to work within a team environment

This is a full-time, permanent position for a skilled and courteous Bodyshop Customer Service Advisor to earn a competitive salary and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential.

If you think you are a good fit for this Customer Service Advisor role, please contact Andy @ Auto Skills and state reference job number 52866.

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