Bodyshop Receptionist

Jago Consultants; Ashford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A repair bodyshop near Feltham is seeking a Bodyshop Receptionist. You will greet customers, assist them with their needs, and manage administrative functions. The ideal candidate has at least 8 years of customer-facing experience, preferably in a bodyshop, and is proficient with computer programs. This position requires a friendly, organized individual with strong customer service skills. The role operates Monday to Friday, 7 am to 5 pm, with no weekend shifts.

Qualifications

• At least 8 years experience in a customer-facing role.
• Bodyshop experience would be an advantage.
• Confident in computer programs.

Responsibilities

• Meet and greet customers in a friendly manner.
• Assist with customers' requirements and needs.
• Ensure all administrative functions are performed correctly.

Skills

Customer service skills

Computer proficiency

Organizational skills

Attention to detail

Communication skills

Job description

Overview

My client is a Repair Bodyshop near Feltham, Middlesex, who are looking to recruit a Bodyshop Receptionist for their site. Our client is looking for a professional, friendly and enthusiastic person to join their team.

Responsibilities

• Meet and greet customers in a friendly and approachable manner.
• Discuss customer’s requirements and assist with their needs.
• Ensure all administrative functions within the bodyshop department are carried out in accordance with company policies.
• Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure.
• To use Auto flow Management Systems.
• Ensure all customer records / paperwork are correctly maintained.
• Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives.
• Maintain knowledge of all procedures and documentation.
• Support other staff members in all administrative related matters.

Qualifications / Experience

• At least 8 years experience in a customer facing role; bodyshop experience would be an advantage.
• Confident in computer programs.
• Organised and efficient to deal with the volume of paperwork.
• Friendly and approachable, able to offer advice and corrective feedback to technicians and service reception.
• Disciplined with a passion for attention to detail.
• Professional, enthusiastic and experienced with strong customer service skills.

Package & Hours

Bodyshop Receptionist Package is Basic (Depending on Experience) OTE (Depending on Experience).

Hours: Monday to Friday 7am – 5pm, No Weekends.