Boardrooms Receptionist

Osborne Clarke; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading international legal practice based in London is hiring a corporate Boardrooms Receptionist to provide exceptional reception services and assist in events. The successful candidate will have demonstrated corporate reception experience, outstanding customer service skills, and the ability to manage boardroom operations. This full-time role requires flexibility for shifts and occasional overtime, emphasizing a high level of professionalism and attention to detail.

Benefits

Competitive salary

Generous benefits

Health and wellbeing initiatives

Qualifications

• Proven corporate reception experience with excellent customer service skills.
• Ability to interact with people at all levels while maintaining a professional attitude.
• Proactive and enthusiastic with a hands-on approach to tasks.

Responsibilities

• Provide a five-star reception experience for all internal and external clients.
• Manage daily operations of boardrooms including equipment checks and setups.
• Assist in delivering events held in the London office.

Skills

Outstanding interpersonal skills

Excellent communication skills (written and verbal)

Attention to detail

Good IT skills

Job description

Role profile

We have an exciting opportunity for an experienced corporate BoardroomsReceptionist to join our London team. This is a full-time, permanent position, covering shifts on a rota basis between 7:30am - 8:00pm Monday to Thursday and 7:30am - 6:00pm on Fridays with occasional overtime to assist with events.

The role

The main purpose of this role is to deliver reception, boardroom, hospitality, general administration duties, events support and switchboard services, providing a five-star experience for all internal and external clients using these services.

Front desk/boardrooms responsibilities

• Welcome all visitors to the office and ensure all our visitor's needs and expectations are being met and exceeded at all times
• Main point of contact for all 6th floor facilities
• Inform the relevant OC host / PA upon visitor arrival and managing their introduction/handover
• Liaise with key departments to ensure OC's client experience is impeccable at all times such as back office, cleaning team, wider catering team, IT, events, document production, facilities, boardrooms in UK and Europe)
• Daily operations of the boardrooms including regular room and equipment checks (e.g. stationery stock, cleanliness, coffee machine switched on, etc.), setting up and testing AV equipment (e.g. video conferencing) ahead of OC visitor's arrival
• Fire Marshal and First Aid duties (full training is provided)

Back office responsibilities

• Manage departmental inbox and room bookings requests including hospitality and AV requests
• Book taxis on behalf of OC employees
• Switchboard: answering and forwarding phone calls, transferring phone calls to the right department / member of staff and taking messages
• Liaising with Ground floor reception regarding last minute visitors, ordering marketing material, liaising with facilities re. OC staff passes

London events programme

• Assist in the delivery of the firm's events held in our London office
• Support the events team with the meet and greet, badge preparation, rooms set up and administration for on and off site events as and when required

General

• Actively manage own personal training and development, identifying any suitable development opportunities
• Any other duties (or project work) that may be required to ensure the efficient operation of the London (or UK) reception/boardrooms/ switchboard services

We are looking for

We are looking for someone with corporate reception experience who is able to demonstrate excellent customer service skills, who has the ability to interact with people at all levels. You'll also have:

• Outstanding interpersonal skills, highly professional attitude at all times, flexible, enthusiastic, self-motivated, proactive, with a "hands-on" approach
• Great attention to detail
• Maintain and practise a high degree of confidentiality and integrity at all times
• Excellent communication skills (both written and verbal)
• Good IT skills

Salary and benefits

We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.

Our recruitment process

Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.

We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.

About Us

Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations*. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it's fundamental to our success.

At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.

*Services in India are provided by a relationship firm