Bingo & Events Team Lead - Create Unforgettable Experiences

The Rank Group; Swansea; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment and gaming company is seeking a Mecca Team Lead in Swansea. In this role, you'll create unforgettable experiences for customers, motivate your team, and ensure exceptional service. Ideal candidates will have strong leadership skills, event planning experience, and the ability to engage the team in a fast-paced environment. This position comes with competitive pay and excellent employee benefits including discounts and career development opportunities.

Benefits

Competitive salary

Paid breaks

Employee Rewards platform

Discounts on food and drinks

Pension and Life Assurance

Company Sick Pay

Assistance Programme

Funded Apprenticeships

Uniform provided

Qualifications

• Strong leadership skills with customer-first mindset.
• Ability to engage and inspire your team.
• Organised and proactive in a fast-paced environment.

Responsibilities

• Lead the team to deliver exceptional customer service.
• Manage shifts and build strong relationships with colleagues.
• Create a welcoming and energetic environment.

Skills

Leadership skills

Customer-first mindset

Event planning experience

Engaging and inspiring team leadership

Organisational skills

Proactivity

Microphone experience

Job description

A leading entertainment and gaming company is seeking a Mecca Team Lead in Swansea. In this role, you'll create unforgettable experiences for customers, motivate your team, and ensure exceptional service. Ideal candidates will have strong leadership skills, event planning experience, and the ability to engage the team in a fast-paced environment. This position comes with competitive pay and excellent employee benefits including discounts and career development opportunities.