Bid Officer

Ceva Logistics; Shotton; On-site; GBP 33,000 - 46,000; Full time

Job summary

A logistics services provider in Wales is seeking a proactive Systems Analyst to manage and support Oracle Fusion Supply Chain Management applications. This role involves documenting processes, troubleshooting end-user issues, and collaborating with stakeholders to improve systems. Candidates should possess experience managing SCM systems and a degree in Information Technology. The position offers a salary range of £33,422 to £45,353 per annum with additional benefits.

Benefits

Market Pay Supplement up to £5,000

Salary range benefit

Qualifications

• Expertise in Oracle Fusion Supply Chain Management applications.
• Experience delivering systems support in an ITIL-aligned organization.
• Strong understanding of inventory and cost management processes.

Responsibilities

• Administer and troubleshoot Oracle Fusion SCM applications.
• Support the development and improvement of SCM systems.
• Engage stakeholders for process enhancement opportunities.

Skills

Experience in managing Supply Chain Management systems

Excellent written and verbal communication skills

Ability to engage with stakeholders

Knowledge of ITIL practices

Education

Information Technology degree in Computer Science, Cybersecurity, or related field

Foundation level certificate in Supply Chain Management

Job description

We're looking for a proactive and detail‑oriented Systems Analyst to join our team to deliver professional and high‑quality system support to MaPS. MaPS (Money and People System) is a critical platform underpinned by Oracle Cloud Infrastructure and a comprehensive suite of Oracle Fusion applications—including HR, ERP, SCM, EPM, reporting and analytics modules. MaPS facilitates optimum decision making and financial management across the agency. The post holder will play a key role in supporting and developing our Supply Chain Management (SCM) systems, ensuring smooth operations and continuous improvement.

Responsibilities

• Administer, troubleshoot and support end‑user processes across several Oracle Fusion Supply Chain Management (SCM) applications—including procurement, order management, inventory management, costing and expenses.
• Become an expert in SCM end‑to‑end processes.
• Ensure MaPS SCM systems procedures and processes are fully documented.
• Support the development of MaPS SCM systems, including identifying requirements for external suppliers.
• Conduct regular patch testing.
• Review the system for data‑specific non‑compliance and monitor data quality.
• Engage with stakeholders to identify opportunities for improvement.
• Provide systems‑application support to resolve end‑user problems rapidly.
• Provide information, reports and advice to support decision making across the agency.
• Translate technical requirements into system development and integration, including requests for changes and deviations from specifications.
• Apply relevant technical strategies, policies, standards and practices.
• Assist in ensuring the security of supply‑chain systems and associated data.
• Support the assurance of technical documentation and solutions in alignment with UKHSA strategic objectives.
• Support the development of support and training documentation and courses to keep users up‑to‑date.
• Analyse requirements and arrive at credible and coherent solutions.
• Liaise with other teams, communicating technical concepts and complex issues clearly and accurately, adapting the communication style to the audience.

Qualifications

• Experience in managing Supply Chain Management systems.
• Experience delivering systems support within an ITIL‑aligned organisation.
• Experience managing inventory, cost management and accounts payable within an ERP system.
• Demonstrable knowledge of managing change through the product delivery life cycle.
• Demonstrable ability to engage and communicate technical concepts and complex issues with key stakeholders at an operational and strategic level.
• Excellent written and verbal communication skills.
• Academic qualification: One or more of the following—Information Technology (IT) degree in Computer Science, Information Technology, Cybersecurity, Data Science, Software Engineering.
• Foundation level certificate: Supply Chain Management, Procurement, Accounts Payable, Accounts Receivable, or Order Management.

Salary and Benefits

Market Pay Supplement up to £5,000. Salary range £33,422 – £45,353 per annum, pro rata (MPS of £5,000 to 31 December 2026 only).