Benefits Specialist

Raven Ridge; Manchester; On-site; GBP 37,000 - 45,000; Full time

Job summary

A recruiting firm is seeking a Benefits Specialist in Manchester, NH. In this role, you will interpret benefits and eligibility rules, resolve member inquiries, and provide administrative support. Candidates should have a high school diploma and preferably 2 years of customer service experience, ideally in the health insurance or employee benefit industry. The role offers a salary between $50,000 and $60,000 per year.

Qualifications

• 2 years of customer service experience in a service-based organization preferred.
• Experience in the health insurance or employee benefit industry is preferred, but training is provided.

Responsibilities

• Interpret and explain benefits and eligibility rules to members.
• Resolve member questions and concerns in a professional manner.
• Research claim-related information with third-party vendors.
• Provide administrative support as needed.

Skills

Customer service

Communication

Problem-solving

Education

High school diploma or equivalent

Associate or bachelor’s Degree

Job description

Benefits Specialist needed immediately in Manchester, NH. This position is Monday-Friday 8-5 paying between $50-$60/k. DOE. Below is a summary of the responsibilities. For more information and detailed description apply or contact your Raven Ridge Recruiter TODAY!

Position Summary:

• Interpret and explain benefits and eligibility rules to members.
• Effectively resolve member questions and concerns in a considerate, professional, and timely manner using a variety of communication channels (phone, email, web, etc.)
• Address members’ questions or concerns, such as researching claim-related information with third-party vendors.
• Provide administrative support as needed (for example, assist with member mailings or serve as periodic backup for other members of the member services or administrative team)

Qualifications:

• A high school diploma or equivalent is required. Associate or bachelor’s Degree preferred.
• 2 years of customer service experience in a service-based organization strongly preferred.
• Experience in the health insurance or employee benefit industry is preferred, but we will train the right candidate.

Compensation: $50,000.00 - $60,000.00 per year

Our History

2006

The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm.

2008

Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA.

2013

Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office.

2015

The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external.

2016

A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market.

2020

Ashlee joins the organization to head up administrative operations in charge of payroll and billing.